Samantha Kerr
Milton ,Ontario
Summary
Caring and Empathetic PSW student staring school in September. Eagar to begin their career in the felid of personal support work. Upbeat and positive approach as well as hard working and dedicated to the position. Seeking a position that will allow for personal growth and many learning opportunities.
Overview
8
8
years of professional experience
Work History
Private Nanny
Private households
05.2016 - Current
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Built positive and nurturing environments to support child social and emotional growth.
- Played games, worked on puzzles and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
Horse Groom
Reibling Racing Stable
11.2021 - 05.2022
- Checked horses for wellness issues to report problems or treat minor ailments and injuries.
- Removed droppings, weeds and litter from fields to promote optimal riding environment.
- Led horses from stables to fields and back to maintain control of animals.
- Filled hay nets and water buckets and measured feed and supplements to keep horses well-fed.
Customer Service Representative
Great Lakes Helicopter
08.2021 - 11.2021
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Customer Service Representative
Conservation Halton
06.2019 - 12.2019
- Recommended products to customers, thoroughly explaining details.
- Fielded customer questions regarding available merchandise, sales, current prices and upcoming company changes.
- Exhibited high energy and professionalism when dealing with clients and staff.
Education
Certificate - Personal Support Worker
Mohawk College of Applied Arts And Technology
Hamilton, ON01.2023
High School Diploma -
Milton District High School
Milton, ON06.2019
Skills
- Educational Support
- Praise and Encouragement
- Attentive to People
- Social Integration
- Behavior Redirection
- First Aid Certification
- Compassionate Client Care
- Accurate in Following Orders
Timeline
Horse Groom
Reibling Racing Stable
11.2021 - 05.2022
Customer Service Representative
Great Lakes Helicopter
08.2021 - 11.2021
Customer Service Representative
Conservation Halton
06.2019 - 12.2019
Private Nanny
Private households
05.2016 - Current
Certificate - Personal Support Worker
Mohawk College of Applied Arts And Technology
High School Diploma -
Milton District High School
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