SAMANTHA JONES
Roseville
Summary
Experienced with psychiatric patient care, crisis intervention, and therapeutic plan development. Utilizes these skills to enhance patient outcomes and ensure safe environment. Strong understanding of mental health principles and behavioral management techniques.
Overview
14
14
years of professional experience
Work History
Licensed Psychiatric Technician
Sutter Health
03.2026 - Current
- Collaborated with healthcare teams to facilitate timely authorization for necessary services and treatments.
- Conducted comprehensive reviews of patient care plans to ensure compliance with medical necessity criteria.
- Analyzed clinical documentation to identify opportunities for improvement in utilization review processes.
- Ensured compliance with regulations and accreditation standards by maintaining accurate documentation of all utilization review activities.
- Evaluated medical guidelines and benefit coverage to determine appropriateness of services.
- Performed prior authorization review of services requiring notification.
- Submitted cases for criteria failures and helped facilitate resolutions and approvals.
- Streamlined the case management process by effectively prioritizing high-risk cases for timely intervention and follow-up.
- Obtained authorizations from multiple insurance carriers for various levels of care.
- Collaborated with insurance companies to verify coverage, clarify benefits, and facilitate authorization for medical services, reducing delays in patient care delivery.
- Enhanced patient care coordination by effectively communicating review outcomes to healthcare teams.
- Streamlined communication between healthcare providers and insurance companies, improving claim processing times.
- Evaluated patient histories, complaints, and current symptoms.
Licensed Psychiatric Technician
Kaiser Permanente
09.2024 - 09.2025
- Supported Esketamine treatment process by monitoring patient responses, adhering to safety protocols for blood pressure, O2 levels, and mental status exams. Notified MD of any patient condition changes and managed order communications with pharmacy.
- Assisted with LAI medication procedures and ensured patient responded well to treatment, as well as documented any concerns and routed those concerns promptly to MD/RN. Scheduled follow-up LAI appointments. Pended new LAI orders, as required.
- Assisted in clinic support procedures, which included incoming patient calls, appointment requests/rescheduling, 5150 support, patient walk-in assistance, and support of other clinic staff, when required.
- Assisted in clinic support procedures, which included incoming patient calls, appointment request/rescheduling, 5150 support, patient walk-in assistance, and support of other clinic staff, when required.
- Managed voicemail inquiries for medication refills and scheduling requests. for medication refills or scheduling needs. Contacted patients and routed any urgent concerns to RN/MD for further advisement.
- Requested urine drug screens for ADHD screening processes. for ADHD screening processes.
- Ordered UDS for ADHD screening processes.
Psychiatric Technician
Rescare, Inc
12.2022 - 2024
- Conducted full body assessments for clients with developmental/intellectual disabilities, documenting and reporting findings to RN to inform care decisions.
- Performed full body assessments to clients with developmental/intellectual disabilities and documented/reported findings to RN.
- Collaborated with RN and MD on client condition changes to ensure timely interventions.
- Coordinated medication reordering process to ensure timely availability for clients. and pickup services.
- Provided direct client care, including changing briefs, clothing, linens, and assisting with ADL tasks.
- Monitored patient behavior and reported changes to the healthcare team.
- Assisted in implementing individualized care plans for patients with mental health challenges.
LPT Contract
Astrya Global, INC
12.2020 - 2021
- Administered COVID services to inmates, ensuring health and safety protocols were followed.
- Delivered medication support services to inmates, facilitating adherence to treatment plans.
- Gained a broad understanding of first aid care with the aid of the prison system’s RN teaching LPTs and LVNs to be first responders in the event of an emergency in the yards or in the cells (stabbings, physical ailments either induced by inmate or condition of inmate or personal health).
- Learned first aid techniques from prison RN to assist LPTs and LVNs in emergencies.
LPT Medication Nurse
North Valley Behavioral Health
09.2020 - 2021
- Delivered medication support services to acute care patients in psychiatric distress, facilitating their recovery process.
- Conducted assessments for patients undergoing 5150 psychiatric hospitalization and provided a safe environment for recovery.
- Informed medical director of changes in client’s condition (medical director) of changes in client’s condition to assist in the treatment team goals for recovery and placement as well as stabilization.
LPT INPT/Outpatient
Butte County Behavioral Health
10.2016 - 2018
- Chico, CA - LPT (inpatient/outpatient) OCTOBER 2016 - AUGUST 2018
- Delivered outpatient services across three county departments in Oroville, Chico, and Gridley, CA, enhancing access to mental health care.
- This included charge nurse and medication nurse duties: supervision of unit safety and milieu, medication management, communication with Psychiatrists, including the Medical Director.
- Oversaw unit safety and milieu as charge nurse, managed medication protocols, and coordinated with psychiatrists, including the Medical Director, to ensure comprehensive patient care.
- Covered SEARCH department during head nurse's surgery absence.
- Provided medication and support to case managers in following through with provision of medication for homeless mentally ill persons.
- Provided some SUD (substance use disorder) care for persons on parole or court-required substance use disorder management.
CNA/Med Tech
Fremont-Rideout Health Group/The Courtyards/The Gardens
02.2014 - 2016
- Delivered assisted living support to residents in non-memory care and memory care, enhancing daily quality of life.
- Delivered ADL support and feeding assistance to residents.
- Maintained cleanliness of laundry facilities and ensured proper medication distribution to residents.
- Assisted patients with daily living activities, promoting independence and comfort.
- Documented patient care accurately, ensuring compliance with medical protocols.
- Maintained cleanliness of patient areas, adhering to health and safety regulations.
- Provided emotional support to residents, fostering a compassionate environment.
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
- Participated in ongoing educational opportunities in order to stay up-to-date on best practices in nursing care.
CNA/Med Tech
Summerfield Senior Living
03.2013 - 2014
- Delivered assisted living support to residents in non-memory and memory care, enhancing their daily living experience.
- Delivered ADL support and feeding assistance to residents.
- Managed laundry services for residents, ensuring clean clothing and linens.
CNA
Yuba Skilled Nursing Center
07.2012 - 2012
- Delivered skilled nursing care to 15-20 patients, assisting with ADLs including showering, toileting, colostomy and foley care, transfers, and meal feeding.
- Assisted residents with daily living activities, promoting their independence and comfort.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Documented patient care activities accurately, ensuring compliance with facility protocols.
CNA/Med Tech
Emerald Oaks Assisted Living
05.2012 - 2012
- Delivered ADL care to residents, ensuring comfort and dignity during personal hygiene, mobility, and meal assistance.
- Administered medications accurately following the 5 rights of medication pass, contributing to safe and effective patient care.
- Assisted patients with daily living activities to enhance comfort and well-being.
- Monitored vital signs and reported changes to nursing staff for timely interventions.
- Administered prescribed medications under supervision, ensuring compliance with safety protocols.
CNA
The Berkshire Assisted Living
03.2012 - 2012
- Provided ADL care to residents, including showering, rotating, toileting, transferring, assisting with meals, and laundry care.
- Assisted patients with daily living activities, ensuring comfort and safety.
- Monitored vital signs and documented changes in patient conditions accurately.
- Collaborated with healthcare teams to create personalized care plans for residents.
Education
Psychiatric Technology -
Yuba College
Linda05-2016
High school diploma - undefined
Middletown High School
Middletown01-2008
Skills
- Psychiatry - Expert
- Health Care - Expert
- Medications - Expert
- Carrying out Assessments - Expert
- Clothing Care and Cleaning - Expert
- Customer Service - Expert
- Certified Nursing Assistant - Expert
- Assisted Living - Expert
- Health Technology - Expert
- Socialization Processes - Expert
- Administration of Medications - Expert
- Mental Diseases - Expert
- Safety Principles - Expert
- Communication Skills - Expert
- Medical Emergencies - Expert
- Nursing - Expert
- Nursing Home Care - Expert
- Activities of Daily Living - Expert
- Certified First Responder - Expert
- Mental Health - Expert
- First Aid and Preparedness - Expert
- Teaching - Expert
- Personal Health Records - Expert
- Clinical documentation
- Suicide risk assessment
LANGUAGES
English
Timeline
Licensed Psychiatric Technician
Sutter Health
03.2026 - Current
Licensed Psychiatric Technician
Kaiser Permanente
09.2024 - 09.2025
Psychiatric Technician
Rescare, Inc
12.2022 - 2024
LPT Contract
Astrya Global, INC
12.2020 - 2021
LPT Medication Nurse
North Valley Behavioral Health
09.2020 - 2021
LPT INPT/Outpatient
Butte County Behavioral Health
10.2016 - 2018
CNA/Med Tech
Fremont-Rideout Health Group/The Courtyards/The Gardens
02.2014 - 2016
CNA/Med Tech
Summerfield Senior Living
03.2013 - 2014
CNA
Yuba Skilled Nursing Center
07.2012 - 2012
CNA/Med Tech
Emerald Oaks Assisted Living
05.2012 - 2012
CNA
The Berkshire Assisted Living
03.2012 - 2012
High school diploma - undefined
Middletown High School
Psychiatric Technology -
Yuba College