Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Hof

Duncan,BC

Summary

Experienced in register operations and customer service, ensuring seamless front-end operations while consistently surpassing customer expectations. Recognized for dependability, collaborative approach, and efficient task completion.

Overview

11
11
years of professional experience

Work History

Cashier/Counterman

Lordco
Duncan, British Columbia
04.2018 - Current
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Call suppliers for stock inquiries and product availability.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Helped customers find specific products, answered questions and offered product advice.
  • Trained new team members in cash register operation, stock procedures and customer services.

Deli Clerk

Safeway
Coquitlam, British Columbia
09.2013 - 03.2018
  • Managed department operations for 6 months, overseeing product orders, scheduling, and monthly inventory meetings.
  • Updated food displays, cases and other customer-facing areas to increase sales of special items.
  • Checked signage and pricing to verify accurate displays on counters and in cases.
  • Followed recipes and customer requests to prepare meals.
  • Documented and entered special orders for event catering and party trays.
  • Distributed new item samples to customers to provide opportunities for individuals to try products before purchase.
  • Sanitized and kept work areas tidy by cleaning surfaces, equipment and floors, removing trash and maintaining machinery.

Education

Certificate - Dental Reception

Vancouver Community College
Vancouver, BC
05-2013

High School Diploma -

Doctor Charles Best Secondary
Coquitlam, BC
06-2011

Skills

  • Customer Service
  • Inventory Control
  • Records Maintenance
  • Written and verbal communication
  • Order Verification

Timeline

Cashier/Counterman

Lordco
04.2018 - Current

Deli Clerk

Safeway
09.2013 - 03.2018

Certificate - Dental Reception

Vancouver Community College

High School Diploma -

Doctor Charles Best Secondary

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Samantha Hof