Samantha Hernandez
San Jose
Summary
Dedicated college student pursuing a degree in Phlebotomy, offering advanced manual dexterity, sharp visual focus, and strict adherence to technical protocols. Combines academic precision with a proven track record of high-accuracy cash handling, eager to apply a strong work ethic to a fast-paced assembly role.
Overview
1
1
Certification
2
2
years of professional experience
Work History
Cashier
Hawaiian Drive Inn
San Jose, CA
07.2025 - Current
- Engaged in training for new hires on register operations and customer service protocols.
- Monitored stock levels at checkout area, reporting discrepancies to management promptly.
- Resolved customer complaints effectively, fostering positive relationships and repeat business.
- Greeted customers entering store and responded promptly to customer needs.
- Built relationships with customers to encourage repeat business.
- Answered questions about store policies and addressed customer concerns.
Cashier
Walts
San Jose, CA
06.2024 - 01.2025
- Processed customer transactions efficiently using POS systems.
- Assisted customers with inquiries and product selections to enhance shopping experience.
- Maintained accurate cash drawer balances throughout shifts to ensure financial integrity.
- Collaborated with team members to uphold store cleanliness and organization standards.
- Handled returns and exchanges according to company policies, ensuring customer satisfaction.
- Welcomed customers and helped determine their needs.
Education
High School Diploma -
William C Overfelt High School
San Jose, CA06-2025
Phlebotomy - Nurse
De Anza College
Cupertino, CA06-2029
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Reliability and punctuality
- Multitasking
- Critical thinking
Certification
CPR-Trained
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Hawaiian Drive Inn
07.2025 - Current
Cashier
Walts
06.2024 - 01.2025
Phlebotomy - Nurse
De Anza College
High School Diploma -
William C Overfelt High School