Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha Haddock

Barrie,ON

Summary

Detail-oriented team player with the ability to manage restaurants with a high level of attention to detail, hospitality and fun – winning mindset and enthusiastic personality. Dedicated to following health and safety guide lines & handling food items properly. Hardworking and passionate job seeker with strong organizational skills and ready to help team achieve company goals.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Jack Astor's Bar & Grill
10.2023 - Current


  • Learn and manage the financials, and work to achieve and exceed established goals.
  • Create FOH employee schedules to achieve labour and productivity budget
  • Create labour projections based on budget statement
  • Maintain invoice approval for FOH and BOH
  • Created marketing initiatives to increase brand awareness and drive sales growth.
  • Conduct employee reviews
  • Assisted in hiring and training of team members.
  • Lead employees to provide the highest quality standards for food, a guest experience that is outstanding, and service that is memorable.
  • Improve employee morale through recognition programs that acknowledged individual achievements and team successes.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Participated in community outreach events, strengthening ties with local organizations while enhancing brand visibility.
  • Increased guest satisfaction by addressing and resolving concerns in a timely manner.

Bar Manager

Jack Astor's Bar & Grill
05.2022 - 10.2023
  • Live and teach Jacks’ Values and Promises.
  • Use strong time management skills and attention to detail to complete jobs.
  • Manage the financials, and work to achieve and exceed established goals.
  • Assisted in hiring and training of team members.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Created a welcoming atmosphere, fostering a loyal guest base and repeat business.
  • Inventory management for optimal stock levels and reduced waste.
  • Produced employee schedules maintaining coverage at peak times and staying within budget with labour and productivity projections
  • Created effective incentives for team members to increase guest count and increase average check amount
  • Followed strict recipes and drink measurements to minimize product used.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Strategized plans to increase bar revenue through promotional concepts, and guest-focused events.
  • Consulted with managers to organize special events and promotions.

Bartender/Server

Jack Astor's Bar & Grill
03.2008 - 05.2022
  • Served high guest volumes during special events, nights, and weekends.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices and sharing expertise in bartending experience
  • Increased guest satisfaction by providing excellent service
  • Upsold menu items to guests to increase average checks
  • Followed strict recipes and drink measurements to minimize product used.
  • Regularly cleaned and sanitized bar area, beer fridges and storage areas.
  • Upheld strict regulations for safe alcohol service and food safety.
  • Managed bar inventory, restocked supplies and placed orders for liquor, beer, wines, and minerals
  • Organized storage to keep stock within optimal levels and meet expected customer demands.

General Laborer

LaFarge Construction
05.2000 - 12.2007
  • Shoveled and raked asphalt
  • Dealt with trucker tickets and work orders
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Operated heavy equipment
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Followed instructions and safety protocols to prevent accidents and injuries.
  • Assisted in the successful completion of various construction projects through diligent labor and attention to detail.

Education

Diploma - General Arts & Sciences

Georgian College of Applied Arts And Technology
Barrie, ON
04.2022

Skills

  • Budget Control
  • Employee Scheduling
  • Staff training/development
  • P&L Management
  • Multi tasker
  • Self directed
  • Quick problem solving skills
  • Inventory Management
  • Team Leadership
  • Strong planning and organizational skills
  • Detail Oriented

Certification

  • Smart Serve Certified
  • Joint Health & Safety committee member - workplace specific
  • Better Beer Certified
  • Coaching & Communication

Timeline

Assistant General Manager

Jack Astor's Bar & Grill
10.2023 - Current

Bar Manager

Jack Astor's Bar & Grill
05.2022 - 10.2023

Bartender/Server

Jack Astor's Bar & Grill
03.2008 - 05.2022

General Laborer

LaFarge Construction
05.2000 - 12.2007

Diploma - General Arts & Sciences

Georgian College of Applied Arts And Technology

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Samantha Haddock