Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samantha Grieves

Thompson,MB

Overview

24
24
years of professional experience

Work History

Home Support Worker

Bunibonibee Cree Nation
11.2022 - 01.2024
  • Developed trusting relationships with clients, establishing rapport and open communication.
  • Enhanced client comfort by providing personal care services such as bathing, grooming, and dressing.
  • Ensured client safety by identifying potential hazards in the home environment and implementing appropriate interventions.
  • Assisted disabled clients to support independence and well-being.
  • Assisted clients with mobility issues, ensuring safe transfers and ambulation around the home.
  • Managed household tasks such as cleaning, laundry, meal preparation, and grocery shopping to maintain a clean and organized living environment for clients.

Receptionist

Home & Community Care Program
05.2021 - 11.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Answered central telephone system and directed calls accordingly.
  • Responded to inquiries from callers seeking information.
  • Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.

Medical Transportation Dispatcher

Bunibonibee Cree Nation
01.2020 - 09.2021
  • Developed strong relationships with clients through proactive communication and problem-solving support.
  • Collaborated with drivers to address any issues or concerns, fostering positive working relationships.
  • Handled incoming calls and emails from customers regarding issues with deliveries.
  • Supported company growth initiatives by successfully managing an increased volume of shipments without sacrificing service quality or efficiency.
  • Maintained accurate records of dispatch activities, contributing to data-driven decision-making processes.
  • Coordinated driver dispatch to accomplish daily delivery requirements.

Personal Support Worker

Home & Community Care Program
06.2012 - 03.2014
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
  • Enhanced patient comfort by providing compassionate and attentive personal care.

Support Worker

Homeless Shelter
06.2010 - 09.2010
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Promoted independence among clients through skill-building exercises and goal-setting initiatives.
  • Promoted community integration by providing extensive physical, emotional and social support.
  • Assisted clients in managing medications, ensuring adherence to prescribed treatments.
  • Conducted regular assessments of client needs, adjusting support plans to better serve them.

Cashier

Northwest Companies
06.2000 - 08.2001
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Managed cash drawer accurately, ensuring all transactions balanced at end of day.

Education

1972 Memorial High
Oxford House, MB

Skills

  • Reliability and punctuality
  • Adaptable to change
  • Progress Documentation
  • Respect for privacy
  • Fast Learner

Languages

English
Native or Bilingual

Timeline

Home Support Worker

Bunibonibee Cree Nation
11.2022 - 01.2024

Receptionist

Home & Community Care Program
05.2021 - 11.2023

Medical Transportation Dispatcher

Bunibonibee Cree Nation
01.2020 - 09.2021

Personal Support Worker

Home & Community Care Program
06.2012 - 03.2014

Support Worker

Homeless Shelter
06.2010 - 09.2010

Cashier

Northwest Companies
06.2000 - 08.2001

1972 Memorial High
Samantha Grieves