Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Business Operations Coordinator
WorkWell YMCA
08.2020 - Current
Streamlined business operations by implementing efficient processes and procedures.
Spearhead an organize all client event bookings, work conferences and retreats.
Adapts quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
Reduced operational costs with effective budget management and cost-saving initiatives.
Improved client satisfaction, addressing client concerns promptly and professionally.
Proficient with Hubspot, Canva, Asana and other program management platforms.
Coordinator, Recruitment and Child Care Services
Guelph YMCA-YWCA
07.2019 - 08.2020
Lead recruitment efforts, coordinating interviews and managing onboarding activities for new hires effectively.
Created and implemented Child care staff onboarding and training processes.
Coached employees through day-to-day work and complex problems.
Organized spaces, materials and catering support for Staff events and meetings.
Primary educator for staff on modules including AODA, WSIB and Child Care policies and procedures
Community Education and Special Events Coordinator
Kitchener Waterloo Humane Society
10.2018 - 06.2019
Primary Liaison with partner schools to develop relationships to promote humane education goals in the community
Develop and implement new education programs, events and presentations
Market and execute new programs and special events in the community
Collaborated with vendors and suppliers to ensure seamless delivery of exceptional event services.
Maintained multiple social media platforms through Hootsuite
Researched and apply for applicable government grants to support our programs and the organization
Recreation Therapist
PeopleCare- Hilltop Manor
09.2015 - 03.2019
Create and implement purposeful and interactive therapeutic activities for residents of varying abilities
Collaborated with interdisciplinary teams for comprehensive patient care and improved treatment outcomes.
Developed individualized goals and objectives for patients, promoting progress in physical, emotional, and cognitive wellbeing.
Facilitated group activities to foster social interaction, communication skills, and self-expression among patients.
Managed daily operations of the recreation therapy department, ensuring efficient use of resources and adherence to regulatory standards.
Recreation Assistant
The Corporation of the City of St.Catharines
06.2014 - 04.2015
Create assessment tools and evaluations for part-time employees
Enhanced participant enjoyment by creating and implementing diverse recreational activities.
Maintained a safe and clean facility, ensuring a positive environment for all users.
Managed equipment inventory efficiently, reducing costs and maintaining availability for participants.
Trained new staff members on department policies and procedures, promoting consistency across the team.
Education
Bachelor of Applied Health Sciences in Therapeutic Recreation -
Brock University
St. Catherine's, Ontario
04.2015
Diploma of Recreation and Leisure Studies -
Fanshawe College
London, Ontario
05.2011
Skills
Financial Reporting
Process Improvement
Operational Efficiency
Budget Management
Project Management
New Hire Training
Business Development
References
Available upon request
Timeline
Business Operations Coordinator
WorkWell YMCA
08.2020 - Current
Coordinator, Recruitment and Child Care Services
Guelph YMCA-YWCA
07.2019 - 08.2020
Community Education and Special Events Coordinator
Kitchener Waterloo Humane Society
10.2018 - 06.2019
Recreation Therapist
PeopleCare- Hilltop Manor
09.2015 - 03.2019
Recreation Assistant
The Corporation of the City of St.Catharines
06.2014 - 04.2015
Bachelor of Applied Health Sciences in Therapeutic Recreation -