Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Samantha Goschl

Vancouver,BC

Summary

Experienced business owner and sales consultant with a strong track record in customer relationship management and business development. Skilled in strategic planning, negotiation, and operations oversight, seeking an administrative position to leverage expertise in maintaining client satisfaction and operational efficiency. Committed to reliability and a positive work environment.

I just bought my condo, which is right above your Vancouver location on the corner of Howe and Davie Streets. I noticed you are expanding your office, and I thought there might be an opportunity to have a job close to home. I am available during all business hours for any administrative or assistant position. I would enjoy being close to home since I have my two dogs with me, who love to have their mommy time. I am a knowledgeable professional with many years of experience, successfully networking and operating my own business. I am great at keeping clientele happy, being reliable, staying positive, and having fun.

Overview

20
20
years of professional experience

Work History

Business Owner

Driving Your Credit Automotive
Sherwood Park, Alberta
10.2014 - Current
  • Oversaw daily operations of the business and provided guidance/ productive task allocation to 50/50 owner partner as needed.
  • Negotiated terms with banks and other financial institutions to secure financing and optimize terms for my customers.
  • Analyzed competitive landscape and financial metrics to support strategic planning and market positioning.
  • Improved profit margins by effectively managing expenses, budget and overhead, increasing closings and optimizing advertising returns.
  • Monitored competitors' activities in order to stay motivated and dynamic.
  • Managed a portfolio of accounts while actively seeking out additional prospects.
  • Identified opportunities for new business development and growth.
  • Established long-term relationships with key decision makers at corporate accounts.
  • Designed graphics, logos, pages and advetisements.

Automotive Sales Consultant

Honda
Edmonton, Alberta
11.2012 - 03.2015
  • Formed impactful relationships with current customers while initiating cold and warm calls with prospects.
  • Analyzed customer needs to make suitable product recommendations and demonstrations.
  • Attended regular training sessions to stay on top of changes in industry trends and regulations.
  • Followed up with customers to build long-term relationships and successful referrals.
  • Collaborated with other departments within the organization to facilitate efficient workflow processes.
  • Answered customer inquiries regarding vehicle availability, specifications, financing terms.
  • Consistently exceeded quotas by pursuing and closing sales.

Server/Head Bartender

Private Golf and Country Club
Peterborough, Ontario
01.2010 - 08.2012
  • Provided exceptional service to high volume of daily customers during expensive events such as galas, weddings, corporate meetings, and auctions.
  • Trained new employees on restaurant procedures and plating techniques.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained polite and professional demeanor to patrons to encourage a positive environment for all the regular staff and members of the private club.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Followed health safety guidelines when preparing and serving food products.
  • Presented menus and answered questions regarding items with an extensive high end drink and food menu.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.

Store Manager

Palm Beach Mega Tan/ Sunshrine Spa
Peterborough, Ontario
03.2007 - 08.2012
  • Guided new members on tours of spa facility and clearly explained available services, resulting in influx in new patrons.
  • Maintained friendly customer relations with valued regular clientele. Represented our business with grace, honesty, and positivity.
  • Ensured high volume of sales by being passionate and informed about all available products.
  • Anticipated spa and salon guest concerns and addressed problems quickly and to satisfaction of patrons.
  • Increased profits by providing excellent customer service and properly training employees.
  • Maintained high standards of cleanliness throughout the facility while adhering to safety regulations.

Administrative Assistant

Kirkconnell Accounting Firm
Georgetown, Ontario
02.2006 - 02.2007
  • Reduced financial discrepancies by accurately analyzing and managing customer orders and invoices for various major companies owned by the Kirconnell family brand.
  • Transcribing and saving accurate information using various computer programs for the company database.
  • Maintained filing systems for confidential documents and records including payroll to assist the accounting team.

Restaurant Team Member

Tim Hortons
Peterborough, ON
05.2005 - 05.2006
  • Took the initiative of getting this job on my 14th birthday, as soon as I was legally able to work!
  • Assembled and served meals according to specific guest requirements.
  • Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
  • Navigated job responsibilities and completed regular tasks by interacting effectively with other employees.
  • Worked effectively and efficiently in an extremely busy university heights location.

Education

BBA - International Trade

Fleming College
Peterborough
01-2013

High School Diploma -

New Life Christian Academy
Lakefield, ON
08-2009

Skills

  • Customer relationship management
  • Strategic planning
  • Market analysis
  • Negotiation skills
  • Business development
  • Operations oversight
  • Social media marketing
  • Interpersonal skills
  • Customer retention
  • Attention to detail
  • Delegating work
  • Entrepreneurial personality
  • Reliability
  • Active listening
  • Performance improvements
  • Decision-making

Accomplishments

  • Peterborough Ontario Civic Award: Cultural Betterment Award given by the Mayor in 2008. This award was presented to me by the city for all of my extensive volunteer efforts within the city during my high school years.
  • I've also received various sporting and academic awards. When I do something, I try to always put my best foot forward and give it my all.

Affiliations

  • I love networking and I am a very social person which would benefit any business that I associate with. I have a lot of friends and personal clients that admire and respect my character and accomplishments.
  • I also enjoy traveling, gardening, staying active, and spending my downtime with my two puppies!

Timeline

Business Owner

Driving Your Credit Automotive
10.2014 - Current

Automotive Sales Consultant

Honda
11.2012 - 03.2015

Server/Head Bartender

Private Golf and Country Club
01.2010 - 08.2012

Store Manager

Palm Beach Mega Tan/ Sunshrine Spa
03.2007 - 08.2012

Administrative Assistant

Kirkconnell Accounting Firm
02.2006 - 02.2007

Restaurant Team Member

Tim Hortons
05.2005 - 05.2006

BBA - International Trade

Fleming College

High School Diploma -

New Life Christian Academy

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Samantha Goschl