Samantha Gordon
Whitby
Summary
Results-driven warehouse and operations professional with over a decade of experience leading high-performing teams in logistics, inventory control, and warehouse operations. Proven track record of improving fulfillment efficiency, optimizing workflows, and maintaining safety and accuracy in fast-paced environments. Strong leadership skills with experience managing multimillion-dollar operations and training cross-functional teams. Seeking to bring expertise in warehouse management and team leadership to a dynamic organization.
Overview
13
13
years of professional experience
Work History
Senior Inside Sales & Warehouse Operations Support
SCP Distributors
03.2021 - Current
- Collaborated with warehouse and logistics teams to streamline order fulfillment and reduce delays
- Acted as technical support for Prelude and RF gun systems used in warehouse operations
- Reviewed and finalized technical product specifications, ensuring warehouse readiness and accuracy
- Processed custom product orders, coordinating between sales and warehouse teams for seamless execution
- Maintained organized documentation for smooth handoff between departments
Operations Manager / Acting Branch Manager
SCP Distributors
03.2019 - 03.2021
- Managed warehouse and branch operations for a $5M location, overseeing staff, inventory, and logistics
- Scheduled daily deliveries, monitored incoming/outgoing shipments, and ensured accurate order fulfillment
- Trained warehouse staff on SOPs, safety procedures, and equipment use
- Conducted inventory audits, reducing discrepancies and improving stock accuracy
- Oversaw payroll, purchasing, and vendor relations, supporting efficient branch performance
Warehouse Manager / Warehouse Associate
SCP Distributors
04.2012 - 03.2019
- Led day-to-day warehouse operations including receiving, stocking, picking, packing, and shipping
- Conducted regular cycle counts and reconciled inventory, improving accuracy by 15%
- Trained new employees on warehouse systems, safety compliance, and order handling procedures
- Implemented workflow improvements that increased order processing speed and reduced errors
- Acted as point of contact for warehouse-related customer service inquiries
Education
The Edge Certificate - Operations Management & BDR Training
Poolcorp PDMIT Program
Plano, TX01.2018
Hospitality Management - Hotel, Restaurant, and Tourism
Durham College, Centre For Food
Whitby, ON01.2016
Skills
- Warehouse & Inventory Management
- Logistics & Shipping Coordination
- Team Leadership & Training
- Process Improvement
- Order Fulfillment & Accuracy
- Health & Safety Compliance
- Vendor & Client Relations
- SAP
- Prelude
- RF Gun Systems
- Cycle Counts
- Stock Reconciliation
Timeline
Senior Inside Sales & Warehouse Operations Support
SCP Distributors
03.2021 - Current
Operations Manager / Acting Branch Manager
SCP Distributors
03.2019 - 03.2021
Warehouse Manager / Warehouse Associate
SCP Distributors
04.2012 - 03.2019
The Edge Certificate - Operations Management & BDR Training
Poolcorp PDMIT Program
Hospitality Management - Hotel, Restaurant, and Tourism
Durham College, Centre For Food
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