Samantha Gomez
Los Angeles
Summary
Proficient in managing daily dispensary operations with a focus on compliance and customer satisfaction. Proven track record in training staff, optimizing inventory control, and ensuring smooth cash handling processes. Committed to creating an informed and welcoming atmosphere for customers through effective communication and education.
Overview
5
5
years of professional experience
Work History
Manager
Kush House
Pasadena
01.2019 - 01.2022
- Oversaw daily dispensary operations and ensured compliance with other state regulations.
- Conducted cash counts, money audits and maintained accurate inventory records.
- Trained and supervised new employees to maintain exceptional service standards.
- Assisted customers with product selection and educated them on cannabis products and effects.
Manager
Washington Flight
Pasadena
01.2018 - 01.2020
- Managed a busy retail environment with a focus on efficiency compliance and customer satisfaction.
- Supervised staff, handled daily cash reconciliation, and ensured smooth shift transitions.
- Assisted in product ordering and maintained a clean, organized sales floor.
Cannabis Sales Associate
Washington Flight
Pasadena
01.2017 - 01.2018
- Recommended products tailored to customer needs and preferences, enhancing customer satisfaction.
- Updated product displays and maintained comprehensive knowledge of inventory, ensuring informed customer interactions.
- Processed transactions. Accurately followed proper ID verification procedures.
Education
High School -
Montebello High School
Montebello, California01-2017
Skills
- Inventory management
- Cash handling
- Product knowledge
- Customer satisfaction
- Budget management
- Team leadership
- Staff training
- Effective communication
- Conflict resolution
Timeline
Manager
Kush House
01.2019 - 01.2022
Manager
Washington Flight
01.2018 - 01.2020
Cannabis Sales Associate
Washington Flight
01.2017 - 01.2018
High School -
Montebello High School