Samantha Gill
Chino Hills
Summary
Professional with experience in supporting passengers and ensuring smooth travel experiences. Known for strong focus on team collaboration and adapting to changing needs. Skilled in customer service, safety protocols, and efficient mobility assistance. Reliable and result-driven, committed to enhancing passenger satisfaction and operational efficiency.
Overview
4
4
years of professional experience
Work History
Wheelchair Agent
Sierra Aviation Group
10.2022 - Current
- Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
- Streamlined check-in processes for disabled passengers, effectively minimizing wait times and alleviating stress levels.
- Collaborated with other wheelchair agents to ensure adequate coverage during high-demand periods, fostering a positive team dynamic.
- Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.
Cashier
99 Cent Only Store
02.2021 - 06.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Stocked, tagged and displayed merchandise as required.
Education
No Degree - Early Childhood Education
Mt. San Antonio College
Walnut, CAHigh School Diploma -
Ruben S Ayala High School
Chino Hills, CA05-2017
Skills
- Disability awareness
- Safety awareness
- Professionalism and courtesy
- Cash management
Languages
American Sign Language
Limited Working
Timeline
Wheelchair Agent
Sierra Aviation Group
10.2022 - Current
Cashier
99 Cent Only Store
02.2021 - 06.2022
No Degree - Early Childhood Education
Mt. San Antonio College
High School Diploma -
Ruben S Ayala High School
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