Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samantha Gill

Chino Hills

Summary

Professional with experience in supporting passengers and ensuring smooth travel experiences. Known for strong focus on team collaboration and adapting to changing needs. Skilled in customer service, safety protocols, and efficient mobility assistance. Reliable and result-driven, committed to enhancing passenger satisfaction and operational efficiency.

Overview

4
4
years of professional experience

Work History

Wheelchair Agent

Sierra Aviation Group
10.2022 - Current
  • Assisted unaccompanied minors and special needs passengers by transporting and claiming personal baggage and belongings.
  • Streamlined check-in processes for disabled passengers, effectively minimizing wait times and alleviating stress levels.
  • Collaborated with other wheelchair agents to ensure adequate coverage during high-demand periods, fostering a positive team dynamic.
  • Read boarding paperwork to identify international and domestic flight information, special service requests, names and dates to help special needs passengers locate correct gate.

Cashier

99 Cent Only Store
02.2021 - 06.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Stocked, tagged and displayed merchandise as required.

Education

No Degree - Early Childhood Education

Mt. San Antonio College
Walnut, CA

High School Diploma -

Ruben S Ayala High School
Chino Hills, CA
05-2017

Skills

  • Disability awareness
  • Safety awareness
  • Professionalism and courtesy
  • Cash management

Languages

American Sign Language
Limited Working

Timeline

Wheelchair Agent

Sierra Aviation Group
10.2022 - Current

Cashier

99 Cent Only Store
02.2021 - 06.2022

No Degree - Early Childhood Education

Mt. San Antonio College

High School Diploma -

Ruben S Ayala High School
Samantha Gill