To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management, educating and problem-solving skills.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Physician Assistant
Dermapure
12.2020 - Current
Physician Support role in a medical aesthetic clinic
Proactively respond to patient inquiries regarding services, pre-qualify and educate patients regarding all services, treatments, and products
Assist with new patient consultations and examinations, including taking the patient’s medical history and providing informed consent for procedures
Assist the doctor in procedural services including Botox and Filler injections, laser surgery, Ultrasound assessment, surgical procedures, advanced chemical peels and advanced therapeutic evaluation
Accurately transcribe all information during the exam while the physician is discussing with the patient
Very strong attention to detail
Follow up directly with patients after all services
Effectively communicate with team members as well as referring offices and businesses
Prep and tear down of operating rooms including medication preparation, Phaco machine set-up, instrumentation, aseptic technique
Ensuring operative reports are accurate, lenses accounted for.
Clinic Manager
High River Eye Surgeons
05.2018 - 12.2020
Proficient in medical billing, staff scheduling, hired, trained and supervised employees to maintain team of high performers ,payroll, meeting and travel arrangements, MS Office, Word, Excel PowerPoint, Access Outlook Calendar & email, NetCare
Accuro software (EMR), medical practice acquisition, triaging and booking all new patient referrals within CPSA guidelines
Clinical duties: Transcribing while the physician is examining, patient education, surgical counseling/ booking (including but not limited to Alberta Heath Services surgical booking requests, change forms
Patient care: administering eye drops, checking vision, intraocular pressure, (Tonopen, iCare), pachymetry, medical history, prep patients and assist in minor office procedures, cleaning and sterilizing equipment, Zeiss OCT, Humphrey Visual Field, autorefraction.
Monitored number of patients and wait times to create efficient flow of patients from check-in to check-out.
Created and implemented policies to improve operational efficiency and patient care quality.
Monitored duties assigned to personnel to promote high levels of patient care and job
Physician Assistant
Calgary Retina Consultants
01.2013 - 01.2018
Duties including medical billing and reconciliation, scheduling, meeting and travel arrangements
Clinical assistant duties: scribing while the physician is examining using IFA software, patient education, surgical counseling/booking
Patient care: administering eye drops, medical history, prep patients for minor office procedures, cleaning and sterilizing equipment.
Ophthalmic Assistant, Consultants
Saskatoon Retina, Dr. Kevin Colleaux & Dr. Nigel Rawlings
01.2012 - 01.2013
Checked patient vision, field, fundus and other preliminary testing
Documented patient medical history and information utilizing Accuro with commitment to accuracy.
Presented preliminary medical evaluation of clinical patients, delivering comprehensive reports to physicians.
Ophthalmic Assistant
Focus Eye Care Specialists, Dr, Coupal & Dr. Ryan Eidsness
01.2010 - 01.2012
Checked patient vision, field, fundus and other aspects for ophthalmologist.
Documented patient medical and ocular history and information utilizing Accuro with commitment to accuracy.
Receptionist
CityView Optometry
01.2010 - 01.2010
Answering phones, scheduling appointments using VisualEyes program
Photocopying, faxing, and scanning documents into patient files
Preparing invoices, sending out patient recalls, sort and distribute mail daily
Processing cheques for patients that have been direct billed through NHW, Supplementary Health, SGI, etc.
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Provided clerical support to company employees by copying, faxing, and filing documents.
Manager
Jasper Wine Merchants
01.2007 - 01.2010
Managed a high-volume liquor store
Ordered stock twice weekly, did monthly inventory, daily cash-outs and deposits
Bartender, Housekeeper
Daly Waters Pub and Way Station
01.2007 - 04.2008
Bartender
Becker's Gourmet Restaurant
02.2006 - 10.2006
Head bartender
Marmot Basin Ski Area
01.2005 - 01.2006
Barista
Starbucks Coffee Company
01.2004 - 01.2005
Kitchen Staff
University of Regina
01.2001 - 01.2004
Education
High School -
Thom Collegiate
Regina, SK
Skills
Patient History Documentation
Direct Patient Care
Staff and colleague Training
Medical Records Management
EMR Systems
Health Administration
Educating colleagues and patients
Certification
Microsoft Word (10+ years)
Outlook (10+ years)
Healthcare (10+ years)
Scheduling (10+ years)
Receptionist (10+ years)
Documentation (10+ years)
Payroll
Healthcare Management
EMR Systems
Medical Records
Office Administration
Administrative Experience (10+ years)
Languages
English - Advanced
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Physician Assistant
Dermapure
12.2020 - Current
Clinic Manager
High River Eye Surgeons
05.2018 - 12.2020
Scrub and Circulating Assistant
SAEC Surgical
01.2018 - 05.2018
Physician Assistant
Calgary Retina Consultants
01.2013 - 01.2018
Ophthalmic Assistant, Consultants
Saskatoon Retina, Dr. Kevin Colleaux & Dr. Nigel Rawlings
01.2012 - 01.2013
Ophthalmic Assistant
Focus Eye Care Specialists, Dr, Coupal & Dr. Ryan Eidsness
01.2010 - 01.2012
Receptionist
CityView Optometry
01.2010 - 01.2010
Manager
Jasper Wine Merchants
01.2007 - 01.2010
Bartender, Housekeeper
Daly Waters Pub and Way Station
01.2007 - 04.2008
Bartender
Becker's Gourmet Restaurant
02.2006 - 10.2006
Head bartender
Marmot Basin Ski Area
01.2005 - 01.2006
Barista
Starbucks Coffee Company
01.2004 - 01.2005
Kitchen Staff
University of Regina
01.2001 - 01.2004
High School -
Thom Collegiate
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