Summary
Overview
Work History
Education
Skills
Timeline
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Samantha Fernandez

Whittier,Ca

Summary

Dynamic and dedicated cashier with proven customer service excellence at Popeyes and Lowes, enhancing customer loyalty through effective complaint resolution and relationship building. Skilled in cash handling and team collaboration, I consistently maintained a clean environment while demonstrating reliability and strong communication skills to meet business needs.

Overview

1
1
year of professional experience

Work History

Cashier

Popeyes
05.2025 - Current
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Built relationships with customers to encourage repeat business.

Cashier

Lowes Home Improvment
12.2024 - 06.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

West Covina High School
West Covina, CA

No Degree - Psychology

Mt. San Antonio College
Walnut, CA
06-2028

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Team collaboration
  • Customer service excellence
  • Cleaning and sanitizing
  • Reliability and punctuality
  • Written and verbal communication
  • Order packaging

Timeline

Cashier

Popeyes
05.2025 - Current

Cashier

Lowes Home Improvment
12.2024 - 06.2025

West Covina High School

No Degree - Psychology

Mt. San Antonio College

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Samantha Fernandez