Summary
Overview
Work History
Education
Skills
Timeline
Volunteer

Samantha Williams

Huntingdon,QC

Summary

Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in private residence home setting providing guidance and encouragement to patients through physical and emotional support.

Overview

4
4
years of professional experience

Work History

Personal Support Worker

Residence Karen
11.2022 - Current
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Supported clients with mental support and physical activities to accomplish quality of life and sustain needs.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Documented vitals, behaviors, and medications in client medical records.
  • Consulted with supervisors to assess cases and plan strategies for enhancing care.
  • Assisted with daily living activities, running errands, and household chores.
  • Trained and coordinated work of new support workers.
  • Assisted patients with self-administered medications.
  • Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Cleaned house, managed laundry.
  • Changed dressings, bandages, and binders to maintain proper healing and sanitary measures.
  • Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.

Hostess

Playground Poker Club
07.2019 - 08.2020
  • Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Rearranged tables and chairs for large parties and retrieved high chairs for children.

Education

Personal Support Worker Certificate - Personal Support Worker

Chateauguay Valley Career Education Centre
Ormstown, QC
06.2017

Skills

  • Mobility Support
  • Problem Identification
  • Personal Care Support
  • Spreadsheet Tracking
  • Client Records Management
  • Emergency Situations
  • Activities of Daily Living (ADLs)
  • Household Chores
  • Complex Problem-Solving
  • Developing Client Trust
  • Laptop and Tablet Operation
  • Insulin Injections
  • Review Cases
  • Direct Supervision
  • Bathing
  • Privacy and confidentiality

Timeline

Personal Support Worker

Residence Karen
11.2022 - Current

Hostess

Playground Poker Club
07.2019 - 08.2020

Personal Support Worker Certificate - Personal Support Worker

Chateauguay Valley Career Education Centre

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Samantha Williams