Samantha Eleuterio
Dunsford,ON
Summary
Accomplished Sales Manager offering high performance leading development and implementation of superior sales strategy. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Demonstrated expertise in team leadership and development.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Receptionist
SS Electrical
Cameron, Ontario
12.2023 - Current
- Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Monitored office supplies inventory and placed orders when necessary.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
Retail Store Manager
Lindsay Cannabis Store
Lindsay, Ontario
09.2021 - 12.2023
- Supervised daily operations of the retail store, including staff scheduling, inventory management and customer service.
- Initiated new product training sessions for employees to improve product knowledge.
- Created marketing plans that increased revenue by 15% within 6 months.
- Established weekly and monthly goals for sales staff to achieve desired results.
- Resolved customer complaints in a professional manner.
- Developed and maintained store policies and procedures.
- Organized merchandise displays according to seasonal promotions or special events.
- Handled cash register transactions accurately while providing excellent customer service.
- Ensured compliance with all applicable laws, regulations, safety standards, and company policies.
- Resolved customer complaints in a timely manner to maintain positive relationships with customers.
Supervisor
Bluenotes Clothing
Oshawa, Ontario
01.2017 - 11.2020
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Performed monthly inventory checks to ensure sufficient stock levels for all products.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
Education
High School Diploma -
Father Leo J. Austin Catholic Secondary School
Whitby, ON05-2008
Skills
- Sales Planning
- Sales Reporting
- Performance Management
- Order Management
- Staff Management
- Sales expertise
- Excellent communication skills
- Social Media Savvy
- Verbal and written communication
- Direct Sales
- Exceptional multi-tasker
- Sales Coaching
- Office Management
- Professional Demeanor
Certification
- Cannsell Certified
- Smart Serve Certified
Timeline
Receptionist
SS Electrical
12.2023 - Current
Retail Store Manager
Lindsay Cannabis Store
09.2021 - 12.2023
Supervisor
Bluenotes Clothing
01.2017 - 11.2020
High School Diploma -
Father Leo J. Austin Catholic Secondary School
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