Samantha Ducreay-Seaman
Markham
Summary
Looking to obtain a Full-Time position. Available Monday-Friday but also willing to work weekends if needed. I have over 5 years of Customer Service experience but open/willing to learning new skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Money Mart (Dollar Financial)
02.2019 - 10.2023
- Dealt with 20+ Customers per day. Greeted customers in a polite manner, provided services and answered questions accordingly
- Counted cash in the safe at the beginning and end of every shift
- Cashed business and personal cheques
- Gave loans to qualifying customers
- Performed Western Union transactions
- Called customers who had debts and made payment arrangements
- Exchanged Currencies.
Packer
Manpower
11.2018 - 01.2019
- Scanned picked items making sure all items were accounted for before packing them into a box
- Packed all orders in the appropriate sized boxes
- Put the appropriate shipping labels preparing them to be shipped out on the same day.
- Sealed containers and packages with glue, tape or other materials.
- Maintained work area and kept it clean.
- Removed and replaced any defective products.
Receptionist
United Spiritual Baptist Church
01.2018 - 11.2018
- Answered all incoming calls and answered questions accordingly
- Greeted all visitors in a respectful manner
- Completed information packages for all new coming members
- Completed minor janitorial duties such as emptying trash cans, picking up trash, sweeping and mopping.
Cashier, Server, Barista
A Touch of Convienience
04.2017 - 01.2018
- Prepared coffee, pastries and breakfast to be served in the morning to customers
- Set up food on a steam table to be served throughout the day
- Made sure the kitchen area as well as the store were clean at all times
- Worked as a cashier operating a POS system.
- Set up new sales displays each week with fresh merchandise.
Sales Associate
UGG
11.2016 - 02.2017
- Worked as shoe sales person trying to sell as many shoes as possible during each shift
- Made sure every customer treated respectfully and was satisfied once they left the store
- Worked as a team to make daily quota
- Worked as a cashier using POS system.
Concessions Attendant
MLSE (Maple Leafs Sports and Entertainment)
04.2015 - 05.2016
- Took orders and served beer and food to customers
- Worked as a Cashier operating POS System
- Set up concession stand before each shift
- Took down concession stand at the end of every shift
- Gained the ability to work in a very fast paced environment.
Sales Associate
Value Village
03.2014 - 04.2015
- Worked as a cashier operating POS system
- Helped customers on the sales floor when help was needed
- Organized clothes in the fitting room to be put back out onto the sales floor
- Answered phone calls and responded accordingly
- Cleaned the sales floor at the end of every shift.
Education
Early Childhood Education -
Centennial College
Scarborough, ONHigh school or equivalent -
St. John Paul Catholic Secondary School
Scarborough, ONMedical Laboratory Technician
Oxford College
Skills
- Multitasking
- Communicating
- Team Worker
- Cash Handling
- Customer Service
- Point of Sale
- Customer Care
- Working in a fast paced environment
- Call Center
- Customer Support
Languages
English
Certification
MLA/T Certification
Timeline
Customer Service Representative
Money Mart (Dollar Financial)
02.2019 - 10.2023
Packer
Manpower
11.2018 - 01.2019
Receptionist
United Spiritual Baptist Church
01.2018 - 11.2018
Cashier, Server, Barista
A Touch of Convienience
04.2017 - 01.2018
Sales Associate
UGG
11.2016 - 02.2017
Concessions Attendant
MLSE (Maple Leafs Sports and Entertainment)
04.2015 - 05.2016
Sales Associate
Value Village
03.2014 - 04.2015
Early Childhood Education -
Centennial College
High school or equivalent -
St. John Paul Catholic Secondary School
Medical Laboratory Technician
Oxford College
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