Samantha dowling rivas
thorold,ON
Summary
Dynamic and results-oriented professional with extensive experience in customer service and workplace safety, demonstrated at Mary Brown's Chicken & Taters. Excelled in team collaboration and efficiency improvement, mastering data entry and cleaning tasks. Proven track record of enhancing team performance and meeting stringent deadlines, showcasing flexibility and a strong commitment to quality.
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs.
Overview
5
5
years of professional experience
Work History
Team Member
Mary Brown's Chicken & Taters
11.2022 - 02.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Addressed and resolved customer complaints in polite and professional manner.
- Worked different stations to provide optimal coverage and meet production goals.
- Learned all required tasks quickly to maximize performance.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
Cleaning Crew Member
Peel District School Board
04.2018 - 02.2020
- Handled equipment, chemicals, and materials properly and with caution.
- Arranged and removed tables, chairs and decorations to prepare facilities for events such as meetings and banquets.
- Used time management and efficient cleaning methods to meet deadlines.
- Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Warehouse Packer
Indigo Books & Music
12.2017 - 08.2018
- Successfully met daily packing quotas while remaining focused on quality control measures throughout each shift.
- Demonstrated flexibility during peak seasons by working extended hours or weekends when necessary.
- Created shipping labels to complete daily order processing.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
Education
High School Diploma -
Northview Heights Secondary School
Toronto, ON06-2015
Skills
- Flexible schedule
- Customer service
- Cleaning
- Teamwork and collaboration
- Team building
- Workplace safety
- Data entry
- Sales support
- Hospitality and accommodation
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Team Member
Mary Brown's Chicken & Taters
11.2022 - 02.2023
Cleaning Crew Member
Peel District School Board
04.2018 - 02.2020
Warehouse Packer
Indigo Books & Music
12.2017 - 08.2018
High School Diploma -
Northview Heights Secondary School
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