Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Samantha Cruz

Placentia

Summary


Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

6
6
years of professional experience

Work History

Swim Instructor

Waterworks
04.2022 - 06.2025
  • Taught daily swim instruction to students varying in ages and skill levels.
  • Assisted in setting up pool deck, cleaning up public areas and closing pool in unsafe conditions.
  • Maintained control and safety of class and kept children in flotation always within arm's reach.
  • Planned classes covering different ages and skill levels to prepare students for basic and advanced swimming needs.
  • Took notes strengths and weaknesses of each child in class to track progress.
  • Adapted teaching techniques to different learning styles.
  • Communicated clearly and positively with parents to ensure expectations were met and exceeded.

Lifeguard

Mariott Hotel
02.2022 - 08.2022
  • Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
  • Monitored safety of guests in and around swimming pool.
  • Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
  • Attentively monitored swimmers to identify distress.
  • Responded to emergency situations in a timely, efficient manner.
  • Scanned main areas to monitor for any safety risks.

Food Associate

Amazon Fresh
07.2021 - 12.2021
  • Implemented and maintained quality control processes.
  • Prepared recipe components by measuring, washing, cutting and portioning materials.
  • Cleaned tools, plates, trays, and areas according to requirements.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Greeted customers at counter to fulfill requests and answer questions.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.

IT Technical Support Intern

LACOE
09.2019 - 03.2020
  • Used ticketing systems to manage and process support actions and requests.
  • Installed and configured operating systems and applications.
  • Helped streamline repair processes and update procedures for support action consistency.
  • Developed and implemented preventive maintenance procedures.
  • Patched software and installed new versions to eliminate security problems and protect data.
  • Diagnosed and troubleshot hardware, software and network issues.

Art Intern

Artworx LA
04.2019 - 08.2019
  • Communicated clearly with production staff and completed support tasks on time.
  • Translated facts and features into graphic terms that best conveyed relevant interpretive themes.
  • Banked illustrations and creative artwork for handbooks, training guides, and other instructional materials.
  • Anticipated design issues and proved to be proactive in developing effective solutions.
  • Interfaced with art director, designer, production manager and print producer.
  • Collaborated with marketing teams to create and design memorable and successful campaigns.
  • Worked effectively in fast-paced environments.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.

Education

Bachelor - Psychology

Fullerton College
Fullerton, CA

High School Diploma -

Visions Learning Center
Whittier, CA
10-2021

Skills

  • Water safety monitoring
  • Equipment management
  • Relationship building
  • Strong leadership
  • Child supervision
  • Lifeguard & water safety training
  • Creative thinking
  • Emergency procedures
  • Customer service
  • Positive reinforcement techniques

Accomplishments

    -First Degree Black Belt in Taekwondo since 2017

    -Young Woman's Leader position since 2020, in my church.

    -Worked along side the councilman of Whittier in 2019.

    -Worked with the Los Angeles School Board Advisory in 2020.

    -Worked alongside with Helpline Youth Counseling in 2019 in Whittier California.

Timeline

Swim Instructor

Waterworks
04.2022 - 06.2025

Lifeguard

Mariott Hotel
02.2022 - 08.2022

Food Associate

Amazon Fresh
07.2021 - 12.2021

IT Technical Support Intern

LACOE
09.2019 - 03.2020

Art Intern

Artworx LA
04.2019 - 08.2019

Bachelor - Psychology

Fullerton College

High School Diploma -

Visions Learning Center
Samantha Cruz