Samantha Connelly
Chilliwack,BC
Summary
Results-driven Merchandising and Branding Expert with a strong track record of implementing innovative strategies that enhance brand integrity and drive performance. Demonstrates proficiency in cultivating customer relationships through analytical insights and effective communication. Committed to leveraging research skills to foster continuous improvement and success across diverse environments.
Overview
9
9
years of professional experience
Work History
Merchandise Sales Coordinator
Covenant Festival
Vancouver, British Columbia
08.2023 - Current
- Facilitated sales of goods during both global and regional live events, actively engaging customers while ensuring accuracy in sales amounts with multiple different currencies in fast-paced environments.
- Designed appealing visual content for merchandise, engaging walk-in sales and boosting revenue.
- Monitored customer feedback to identify new products or services to offer in the future, increasing future sales, and repeat business.
- Arranged items strategically to enhance customer engagement and shopping experience.
Bakery Department Supervisor
Walmart
Chilliwack, British Columbia
07.2016 - 07.2021
- Developed and implemented strategies to improve customer service standards, ensure efficient operations, and maximize profits.
- Maintained accurate records of inventory levels and placed orders when necessary.
- Trained bakery staff on proper handling of food products, safety protocols, and customer service techniques.
- Monitored quality control standards for all baked goods produced by the department.
Education
Volunteer - OSINT: Open-Source Intelligence
Trace Labs
Vancouver, BC07-2024
Practical Junior OSINT Researcher - OSINT: Open-Source Intelligence
TCM Security
11-2024
TESL/TEFL - Teaching English As A Second Language
Oxford Seminars
01-2024
OSINT: Open-Source Intelligence - OSINT: Open-Source Intelligence
Udemy
03-2024
Skills
- Public outreach
- Brand representation
- OSINT and information gathering
- Market research experience
- Reporting
- Merchandising
Languages
English
Native/ Bilingual
References
References available upon request.
Timeline
Merchandise Sales Coordinator
Covenant Festival
08.2023 - Current
Bakery Department Supervisor
Walmart
07.2016 - 07.2021
Volunteer - OSINT: Open-Source Intelligence
Trace Labs
Practical Junior OSINT Researcher - OSINT: Open-Source Intelligence
TCM Security
TESL/TEFL - Teaching English As A Second Language
Oxford Seminars
OSINT: Open-Source Intelligence - OSINT: Open-Source Intelligence
Udemy
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