Samantha Carpio
Lake Forest
Summary
Organized Receptionist known for productive and efficient task completion. Specialize in effective communication, time management, and customer service skills. Excel in environments requiring ability to manage multiple tasks simultaneously and interact with people from diverse backgrounds. Use empathy, patience, and positivity to enhance workplace atmosphere and client satisfaction.
Overview
5
5
years of professional experience
Work History
Greeter/Tunnel/Lot Attendant
Fast5Xpress Car Wash
06.2025 - Current
- Operated various car wash equipment to ensure thorough cleaning and customer satisfaction.
- Assisted customers with vehicle care inquiries, providing knowledgeable recommendations on services.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Assisted customers with inquiries about available services or pricing options, guiding them toward appropriate selections based on their needs.
- Maintained a clean and organized work environment, ensuring the safety of customers and employees.
Receptionist
Drybar
08.2023 - 07.2025
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Scheduled and confirmed appointments.
Barista/Cashier
Einstien Bros Bagels
06.2020 - 08.2023
- Supported customers with menu choices, delivering personalized recommendations aligned with specific preferences and dietary needs.
- Memorized recipes for specialty coffee beverages and seasonal offerings to enhance customer experience.
- Maintained cleanliness and organization of food and beverage products to ensure quality.
- Greeted customers and efficiently processed orders for drinks and food items.
Education
High School Diploma -
Laguna Hills High School
Laguna Hills06-2023
Skills
- Problem solving
- Goal setting
- Written communication
- Appointment scheduling
- Customer complaint resolution
- Telephone skills
Languages
Spanish
Native/ Bilingual
Timeline
Greeter/Tunnel/Lot Attendant
Fast5Xpress Car Wash
06.2025 - Current
Receptionist
Drybar
08.2023 - 07.2025
Barista/Cashier
Einstien Bros Bagels
06.2020 - 08.2023
High School Diploma -
Laguna Hills High School
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