SAMANTHA CALLAHAN
Grande Prairie,AB
Summary
Recently relocated to Grande Prairie from Victoria, BC.
While currently working as a teacher, I am looking to obtain secondary employment to help build some financial goals. I have had lots of experience working full time while also attending full-time university studies and can manage time appropriately. I am hopeful my current position as a teacher will not distract from my vast experience in customer service and abilities to help set up, maintain and pack down retail displays as well as fulfilling customer orders. I would really appreciate the opportunity to meet and discuss if I could be a good fit for your team and answer any questions you may have about my experience.
Overview
2025
2025
years of professional experience
Work History
Teacher
Grande Prairie Public School District
06.2024 - Current
Coach
Lion's Pride Gymnastic Academy
10.2018 - 08.2023
Kindergarten Teacher
École Macaulay Elementary School
Grade 6/7 Teacher
Glanford Middle School
Department Manager
Castle Building Centre
10.2015 - 06.2017
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Associate
Home Depot
09.2008 - 06.2013
- Received Platinum Homer Award for excellence in customer service.
- Fully trained and worked in paint, flooring, decor and POS (cashier) departments.
- Work together with customers to help them select the best tools and products for their home projects.
- Follow planograms to set up displays and product stack outs.
- Keep up to date with safety training and follow safety procedures.
- Collaborate with colleagues to help customers, face stock and bring products to the floor.
- Organize and run demonstrations for new products
- Partner with Vendors to learn about products, update displays, place orders and best support customers.
- Follow directions and processes to conduct accurate price and label changes. Replace incorrect, damaged or missing labels.
- Use store systems to update and report discrepancies in displays and stock numbers
- build displays and fixtures using basic hand tools.
- Run and interpret merchandising reports.
- Help fulfill special orders.
Education
Bachelor of Arts - Education
University of Victoria
Victoria, BC03-2021
Associate of Arts - English
University of Victoria
Victoria, BC03-2019
Skills
Strong customer service and communication skills
Experience using a variety of POS systems
Experience using wide range of retail operation systems including inventory management, order picking systems, product information systems and training tools
Timeline
Teacher
Grande Prairie Public School District
06.2024 - Current
Coach
Lion's Pride Gymnastic Academy
10.2018 - 08.2023
Department Manager
Castle Building Centre
10.2015 - 06.2017
Associate
Home Depot
09.2008 - 06.2013
Kindergarten Teacher
École Macaulay Elementary School
Grade 6/7 Teacher
Glanford Middle School
Bachelor of Arts - Education
University of Victoria
Associate of Arts - English
University of Victoria
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