Samantha Cailler
Squamish,BC
Summary
Dynamic F&B Manager with a proven track record at Fairmont Chateau Whistler, adept at cost management and vendor sourcing. Enhanced profit margins through strategic procurement and innovative menu design. Strong communicator and team leader, driving operational efficiency and compliance to achieve organizational goals.
Overview
6
6
years of professional experience
Work History
F&B Manager
Fairmont Chateau Whistler
Whistler, British Columbia
02.2022 - Current
- Implemented cost reduction strategies by optimizing payment terms and pricing structures.
- Managed procurement process from purchase order generation to delivery of goods and services.
- Sourced vendors to enhance product offerings and increase profit margins.
- Designed restaurant signage and promotional materials to align with menu aesthetics.
- Monitored food and beverage team operations for compliance with safety regulations.
- Delegated work to staff, establishing clear priorities and objectives.
- Facilitated interdepartmental communication to support project completion and goal attainment.
- Analyzed expenditures and created financial models to inform budget preparation.
Restaurant Manager
Fairmont Chateau Whistler
Chester, Nova Scotia
02.2020 - Current
- Oversaw recruitment, hiring, onboarding, training, scheduling, and evaluation of employees.
- Supervised staff training in customer service, food handling, and safety protocols.
- Prepared employee schedules to ensure optimal staffing during peak periods.
- Counseled and disciplined staff to address performance issues effectively.
- Established positive relationships with guests and employees through strong interpersonal skills.
- Collaborated closely with team members to guarantee high-quality customer service.
- Communicated expectations clearly to enhance team performance and accountability.
Banquet Manager
Fairmont Chateau Whistler
Whistler, British Columbia
02.2019 - Current
- Coordinated food and beverage logistics with kitchen staff to ensure seamless operations.
- Organized buffet equipment and food displays for optimal presentation.
- Executed thorough opening, closing, and shift change procedures to uphold operational standards.
- Trained new banquet staff on service protocols and company policies.
- Delegated tasks to staff, establishing clear priorities and goals.
- Scheduled and supervised staff for banquets to maximize efficiency.
- Facilitated communication between event hosts and staff to enhance guest experiences.
Education
Bachelor of Arts - Creative Advertising
Leeds Art College
Leeds Uk 07-2013
Skills
- Cost management and financial analysis
- Vendor sourcing and procurement
- Menu design and regulatory compliance
- Effective communication skills
- Team and project management
- Problem solving and operational efficiency
- Expense tracking
Timeline
F&B Manager
Fairmont Chateau Whistler
02.2022 - Current
Restaurant Manager
Fairmont Chateau Whistler
02.2020 - Current
Banquet Manager
Fairmont Chateau Whistler
02.2019 - Current
Bachelor of Arts - Creative Advertising
Leeds Art College