Samantha Bucton
Union City,CA
Summary
Developed strong customer service and time management skills in a fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into a new field where these transferable skills can be effectively utilized.
Overview
3
3
years of professional experience
Work History
Youth Ministry Organizer
St. Anne Church
08.2023 - Current
- Assisted in developing outreach strategies to engage community members effectively.
- Adapted quickly to changing priorities, ensuring projects met deadlines efficiently.
Barista
Toco Tea
10.2022 - 04.2023
- Prepared and served a variety of coffee and tea beverages to customers.
- Maintained cleanliness and organization of the workspace and customer areas.
- Assisted in inventory management by restocking supplies as needed.
- Provided excellent customer service by engaging with patrons effectively.
- Adapted quickly to changing menu items and seasonal offerings.
- Collaborated with team members to ensure efficient workflow during peak hours.
- Learned and followed recipes to create consistent beverage quality for customers.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Conducted regular quality control checks to uphold highest standards of food and beverage service.
- Solved equipment malfunctions swiftly, minimizing downtime and ensuring continuous service.
Education
High School Diploma -
James Logan High School
Union City, CA05.2025
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Active listener
- Cleanliness
- Exceptional customer service
- Adaptive and creative
- Safe food handling
- Cash register operation
- Order taking
- Quality control
- FLUENT IN [Tagalog & Bisaya]
- Multitasking and organization
- Clear communication
Languages
English
Full Professional
Tagalog
Native or Bilingual
Bisaya/Cebuano
Professional Working
Timeline
Youth Ministry Organizer
St. Anne Church
08.2023 - Current
Barista
Toco Tea
10.2022 - 04.2023
High School Diploma -
James Logan High School
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