Samantha Bruty

• My daily tasks are to provide hands on support to all FOH team members and can assist BOH when needed, I’m in charge of daily cash balancing, weekly ordering and monthly inventory counts
• I have successfully stayed on target for over a year
• I have a great knowledge of using Dayforce management systems to assist with timesheet checks and payroll to keep our budgets in line, as predominately a closing manager, it’s my job to ensure all shutdown duties are completed and high cleanliness standards are met
• My bar manager roles included providing training for any new bartenders, ensuring keg standard is consistent throughout the whole team, motivating my team to upselling products offering internal competitions and rewards
• Other floor managing duties I complete include the overseeing of any Banquet Event’s or BEO’s offered in our location, ensuring that the kitchen has the information they need to prepare, the floorplans are executed as per instructions and all food and drink standards are met to the requirements

Previous Keg Roles:

Floor Supervisor January - October 2023

FOH Support/Bartender June 2022-January 2023

• My daily tasks are to provide hands on support to all FOH team members and can assist BOH when needed, I’m in charge of daily cash balancing, weekly ordering and monthly inventory counts
• I have successfully stayed on target for over a year
• I have a great knowledge of using Dayforce management systems to assist with timesheet checks and payroll to keep our budgets in line, as predominately a closing manager, it’s my job to ensure all shutdown duties are completed and high cleanliness standards are met
• My bar manager roles included providing training for any new bartenders, ensuring keg standard is consistent throughout the whole team, motivating my team to upselling products offering internal competitions and rewards
• Other floor managing duties I complete include the overseeing of any Banquet Event’s or BEO’s offered in our location, ensuring that the kitchen has the information they need to prepare, the floorplans are executed as per instructions and all food and drink standards are met to the requirements

• My Daily duties include: Setting up banquet rooms: Arranging tables, chairs, linens, dinnerware, and other event essentials according to the event organizer’s specifications
• Serving food and beverages: Ensuring that guests receive their food and drinks in a timely and professional manner, following the event's schedule
• Maintaining cleanliness: Keeping the banquet area tidy, clearing used plates and glasses, and ensuring the cleanliness of tables and surrounding areas during the event
• Greeting and assisting guests: Welcoming guests with a friendly demeanor, assisting with seating arrangements, and responding to any requests or needs
• Following event-specific instructions: Adhering to any specific requests or requirements from the event organizer, such as special dietary needs, and making sure the event runs smoothly
• Collaborating with event staff: Working closely with other servers, kitchen staff, and event coordinators to ensure a seamless guest experience
• Closing down: After the event, helping to clean up the banquet space, collect and properly store dishes, and assist with the final breakdown of the event

• In this role I am solely responsible for branding PPE and Corporate Clothing, this includes printing and embroidery
• I have extensive experience working with a number of different software and machinery
• I am also responsible for managing the company website and social media accounts, ensuring this is up to date and reflects any company or product updates
• I am responsible for managing a small team of staff to ensure orders are processed on time and to the highest of standards
• I also spend time quality checking orders before they are dispatched, to ensure they are of a high quality and dealing with any discrepancies
• This part of my role means I spend time within our warehouse, ensuring that I follow Health & Safety protocols and ensure I am always wearing the correct PPE
• This is a varied role and means I have a wide range of transferable skills which can be taken into any other job in the future

• The main responsibility within this role was to manage a large number of drivers effectively to ensure that all parcels were delivered first time and the same day
• This was also a customer facing role and I had to ensure that I was able to efficiently deal with any missing or lost parcels or any queries relating to why parcels were not able to be delivered
• I was the main point of contact for all parcels coming in and out of the depot and had the huge responsibility of tracking and accounting for any packages which were missing and any which were mislabelled
• The second role I undertook within DPD was as a Customer Relationship Manager
• This meant that I was responsible for taking care of high spending accounts, I had to ensure that any issues or queries were answered urgently and any international queries were dealt with as a matter of priority
• I was available to our customers any time of day and I was more than happy to deal with any queries during unsociable hours
• I was thought of highly by all of our customers and had a very good reputation amongst our customers and my peers

• March 2014 to July 2014 – Team Leader –Space, Range and Merchandising
• December 2013 – March 2014 – Team Leader/Supervisor
• April 2013 – December 2013 – Customer Delivery Assistant
• Nov 2012 – April 2013 - Customer Assistant