SAMANTHA BOSQUEZ
Moreno Valley,CA
Summary
Results-oriented leader specializing in physical inventory audits with 3PL and clients. Experienced in customer service and warehouse operations, focusing on complaint resolution and inventory control to improve efficiency and team performance. Skilled in BlueYonder program operations and effective communication, driving production goals and client satisfaction. Proficient in operating Cherry Picker, Sit-down Clamp/Forks, Stand-up Reach, and Stand-on Electric Pallet Jack.
Overview
10
10
years of professional experience
Work History
Inventory Lead
IDC Logistics INTL
03.2025 - Current
- Implemented best practices for inventory control, reducing discrepancies and improving accuracy.
- Analyzed inventory data to identify trends and optimize stock replenishment strategies.
- Oversaw inventory management processes, ensuring accuracy and efficiency in stock levels.
- Trained and mentored team members on inventory systems and procedures.
- Assigned tasks to team members to complete within designated time frames.
- Resolved discrepancies in "bulk locations" using PIT equipment
- Successfully executed 3 Physical inventory audits with client
- Oversaw all damages in the facility and updated the damage report weekly
ICQA/Project Manager, Client Services
Moore a Series, LLC
05.2022 - 03.2025
- Managed complex service issues, collaborating with teams to develop effective solutions that enhanced client satisfaction.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Led team in implementing operational improvements resulting in enhanced efficiency and productivity.
- Managed resource allocation effectively, optimizing team performance across multiple projects.
- Implemented quality control measures to uphold high standards in assignment outputs.
- Developed and maintained standard operating procedures for inventory control processes.
- Analyzed inventory discrepancies to identify root causes and implement corrective actions.
- Reduced damage and loss by implementing effective damage control procedures and protocols.
- Resolved customer inquiries through clear communication and problem-solving, improving overall service experience.
Inventory Control Team Lead
Flexsteel Industries Inc
04.2019 - 05.2022
- Analyzed inventory data to forecast demand trends, enabling proactive stock management decisions.
- Collaborated with cross-functional teams to streamline supply chain operations, enhancing inventory turnover rates.
- Improved inventory accuracy by conducting regular cycle counts and reconciling discrepancies.
- Led initiatives to reduce excess stock through improved ordering processes and vendor negotiations.
- Mentored junior staff on inventory control principles, promoting continuous improvement within the team.
- Conducted regular cycle counts and reconciled discrepancies, resulting in improved inventory accuracy.
- Mentored junior staff on inventory control principles, fostering a culture of continuous improvement within the team.
- Maintained a safe work environment through strict adherence to safety protocols and conducting regular safety audits.
- Operated cherry picker to safely transport materials within warehouse environment.
Production and Inventory Coordinator
FedEx Supply Chain
10.2016 - 02.2019
- Managed inventory and supply chain functions for production materials and equipment.
- Created and maintained comprehensive reports and schedules to streamline production task management.
- Created and maintained detailed reports and schedules of all production tasks.
- Developed and maintained efficient production processes and procedures by revising company’s SOPs.
- Coordinated with production team to support productivity targets and deadline management.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Managed loading and unloading of packages in warehouse to ensure efficient operations.
- Located and resolved problems with team production and performance to maintain consistent quality levels.
- Facilitated project workflows across departments to enhance collaboration.
Education
High School Diploma -
Riverside Office of Education
Moreno Valley, CASkills
- RF scanner
- Order picking and processing
- Equipment operation
- Machine operation
- Computer skills
- Team leadership
- Problem-solving
- Teamwork and collaboration
- Excellent communication
- RFscanner
Timeline
Inventory Lead
IDC Logistics INTL
03.2025 - Current
ICQA/Project Manager, Client Services
Moore a Series, LLC
05.2022 - 03.2025
Inventory Control Team Lead
Flexsteel Industries Inc
04.2019 - 05.2022
Production and Inventory Coordinator
FedEx Supply Chain
10.2016 - 02.2019
High School Diploma -
Riverside Office of Education