Hostess
Byblos Uptown
Toronto, CA
12.2023 - 03.2024
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Facilitated seamless handoffs between hosts and servers by thoroughly communicating important details about each party's needs or special requests before seating them at their table.
- Delivered pick-up and curbside orders to guests.
- Advised customers about special offerings and menu items to help drive sales.