Dynamic customer service professional with extensive experience at Canadian Tire, excelling in complaint resolution and relationship building. Proven ability to enhance customer satisfaction through active listening and effective problem-solving. Skilled in utilizing CRM software for data entry and order processing, contributing to increased loyalty and repeat business.
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.