Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Samantha Beck

Milford,MI

Summary

Well-qualified benefits team player well-versed in comparing plans, writing reports and explaining benefits. Excellent communication, organizational and multitasking abilities. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Benefits Coordinator

North American Senior Benefits
04.2022 - Current
  • Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
  • Observed strict procedures to maintain data and plan participant confidentiality.
  • Trained new team members in policies and procedures and offered insight into best ways to manage job tasks and duties.

Sales Associate

Orangetheory Fitness
12.2021 - 12.2022
  • Generated new leads by calling over 60 potential clients per day to achieve and exceed monthly sales goals.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Engaged with customers to build rapport and loyalty.

Volunteer

Beaumont
08.2020 - 04.2021

    • Maintained clean, neat, and operational facilities to serve floor needs.
    • Represented organization positively and professionally.
    • Reported patient requests, concerns, and other observations to staff.
    • Provided support and companionship to patients in need of assistance.

Waitress

Bailey's Sports Bar and Grill
06.2019 - 12.2019
  • Expanded experience in customer service and interpersonal skills.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Dietary Assistant

Regent Street Nursing Home
06.2018 - 08.2018
  • Upheld efficiency of meal services by pre-setting tables before patients arrived.
  • Screened and monitored for change in nutrition risk status in hospitalized patients.
  • Participated in medical staff meetings and other committees related to nutrition care.
  • Served three- course meals to residents in accordance with established schedules and dietary procedures.

Education

Bachelor of Health Science - Wellness and Health Promotion

Oakland University
Rochester Hills, MI
12.2021

Skills

  • Long-Term Care
  • Reviewing Patient Information
  • Medical Terminology
  • Complex Problem-Solving
  • Office Coordination
  • Information Assistance
  • Appointment Coordination
  • Operational Requirements
  • CPR Certified
  • Payment Plan Options
  • Patient Assessments
  • Electronic Recordkeeping
  • Employee benefits laws

Certification

  • Resident Producer License - March 2022
  • BLS Provider- April 2021
  • Certified Nurse Aide- May 2016

Timeline

Benefits Coordinator

North American Senior Benefits
04.2022 - Current

Sales Associate

Orangetheory Fitness
12.2021 - 12.2022

Volunteer

Beaumont
08.2020 - 04.2021

Waitress

Bailey's Sports Bar and Grill
06.2019 - 12.2019

Dietary Assistant

Regent Street Nursing Home
06.2018 - 08.2018

Bachelor of Health Science - Wellness and Health Promotion

Oakland University

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Samantha Beck