Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Baas

Okotoks,AB

Summary

Retail Assistant Manager with 14 years of relevant leadership experience and genuine passion for customer service and developing relationships. Demonstrated background delegating tasks and delivering performance feedback and guidance with positive and empowering approach. Executes with consistent delivery and re-prioritizes in fast-paced, ever-changing environment leveraging strong problem-solving skills and positive attitude under pressure.

Overview

15
15
years of professional experience

Work History

Retail Assistant Manager

Walmart
Calgary , Alberta
04.2005 - Current
  • Upheld company customer service standards to provide customers with outstanding service and friendly environment.
  • Acted as in-store sales leader and maintained strong presence on floor to build relationships with customers, support and develop team and increase revenue.
  • Handled customer service by dealing with complaints, organizing stock and answering customer questions.
  • Maintained, cleaned and organized store to provide positive shopping experience for customers and inspiring workplace for team members.
  • Modeled effective leadership to gain commitment to store goals and training to exceed industry standards.
  • Recruited, interviewed and hired individuals which would add value to team while bringing wealth of experience.

Education

High School Diploma -

Gillam High School
Manitoba
06.2003

Skills

  • Staff Coaching and Training
  • Corrective Actions
  • Motivational Leadership
  • Recruitment and Training
  • Retail Effectiveness
  • Health and Safety Procedures
  • Scheduling and Time-Tracking
  • Constructive Feedback
  • Delegation and Supervision

Timeline

Retail Assistant Manager

Walmart
04.2005 - Current

High School Diploma -

Gillam High School

Similar Profiles

CREATE PROFILE
Samantha Baas