Samantha Avina
Yucaipa
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Event Staff Member
Multiple Employers
06.2020 - Current
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Responded to inquiries from attendees and addressed any issues or complaints.
- Inspected tickets and customer IDs, checking for appropriate age requirements.
Group Home Volunteer
Home Of Excellence
05.2020 - Current
- Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
- Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
Amazon Employee
Amazon
02.2019 - 04.2026
- Processed and tracked orders and shipments to verify accurate and on-time delivery of products.
- Resolve customer disputes courteously to enhance customer satisfaction.
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
Education
Yucaipa Adult School
Yucaipa, CACriminal Science
San Bernardino Valley College
San Bernardino, CASkills
- Critical thinking
- Problem solving
- Teamwork and Collaboration
- Professionalism
- Strong work ethic
- Leadership
- Integrity
Additional Information
- Honor Roll Student Youth Enrichment Services & Life Skills
- Poem award winner part of City of Hesperia 25 year time Capsule
- Volunteer working with youth who are part of the system
Skills
- Customer Care
- Self-Driven and Motivated
Certification
Life insurance license
I haven't worked with a company yet I'm still looking for a great company to work for to get trained , mentor and excel at what I do.
Timeline
Event Staff Member
Multiple Employers
06.2020 - Current
Group Home Volunteer
Home Of Excellence
05.2020 - Current
Amazon Employee
Amazon
02.2019 - 04.2026
Yucaipa Adult School
Criminal Science
San Bernardino Valley College