Summary
Overview
Work History
Education
Skills
Timeline
Generic

Samantha Armas

Modesto

Summary

Dedicated and results-driven logistics professional with 9 years of management experience across both inbound and outbound operations. Recognized for strong leadership, a consistently positive attitude, and an unwavering commitment to operational excellence. Proven ability to lead high-performing teams, streamline supply chain processes, and exceed performance targets. Samantha has successfully taken on stretch assignments beyond her core role, including responsibilities as a production planning manager, demonstrating versatility, initiative, and passion for continuous improvement in dynamic logistics environment.

Overview

12
12
years of professional experience

Work History

Operations Manager

The Home Depot
05.2017 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
  • Analyzed and reported on key performance metrics to senior management.
  • Facilitated smooth collaboration between departments through clear communication channels.
  • Spearheaded process improvements, resulting in increased productivity and reduced operational costs.
  • Led daily huddles with team supervisors and operations team to monitor UPH trends, address bottlenecks, and implement continuous improvement strategies.
  • Oversaw both Inbound and Outbound operations, aligning staffing and resources with volume forecasts to meet and exceed goals.
  • Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly.
  • Trained and guided team members to maintain high productivity and performance metrics.

Outbound Operations Supervisor

The Home Depot
07.2016 - 05.2017
  • Built strong working relationships and instilled trust within the team by promoting open communication, consistent support, and hands-on leadership.
  • Consistently met and exceeded outbound shipping goals by aligning labor, equipment, and work flow planning with real-time volume demands.
  • Partnered with warehouse operations and transportation teams to ensure on-time shipments and accurate order fulfillment, to demonstrate excellent customer service to our stores.
  • Piloted Zone loading for the outbound team, resulting in a more organized trailer loading process and overall efficiency.

General Warehouse Associate

The Home Depot RDC 5641
11.2013 - 07.2016
  • Exceeded daily productivity goals through efficient task completion and strong time management skills.
  • Contributed to a positive work environment through open communication, teamwork, and proactive problem-solving efforts.
  • Coached and mentored new hires, focusing on productivity, accuracy, and adherence to safety protocols.
  • IB coordinator, distributed work to the Inbound team to ensure work load is completed and metrics were made.
  • Fluid coordinator, monitored conveyor belt flow toe ensure smooth and efficient product movement, reducing delays and minimizing downtime.

Education

High School Diploma -

Tracy High
Tracy, CA
05-2009

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service
  • Decision-making
  • Planning and implementation
  • Policies and procedures implementation
  • Performance monitoring
  • Goal setting
  • Strategic planning
  • Performance management
  • Inbound/ Outbound logistics: Skilled in both Inbound and Outbound operations

Timeline

Operations Manager

The Home Depot
05.2017 - Current

Outbound Operations Supervisor

The Home Depot
07.2016 - 05.2017

General Warehouse Associate

The Home Depot RDC 5641
11.2013 - 07.2016

High School Diploma -

Tracy High

Similar Profiles

CREATE PROFILE
Samantha Armas