Samantha Angulo Castro
Hesperia,CA
Summary
Dynamic, bilingual professional with proven success in customer service, teamwork, and problem-solving. Experienced at Cinemark Theaters, skilled in cash handling, resolving issues quickly, and enhancing customer satisfaction. Fluent in Spanish with a strong ability to adapt, communicate effectively, and thrive in fast-paced environments. Ready to bring energy and transferable skills to a new role.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Member
Cinemark Theaters
05.2024 - Current
- Maintained clean, organized, and safe workspaces to support efficiency and team safety
- Adapted quickly to new tasks and fast-paced environments, ensuring consistent performance
- Provided reliable shift coverage during holidays, peak hours, and coworker absences
- Delivered friendly, solution-focused customer service, resolving issues promptly and professionally
- Handled cash and processed transactions accurately at the register
- Trained new team members on company procedures and safety protocols
- Strengthened team performance through clear communication and a positive attitude
- Contributed to a supportive, collaborative work environment by demonstrating professionalism and adaptability
Education
Bachelor of Science - Biology
California State University, San Bernardino
San Bernardino, CA05-2027
High School Diploma -
Hesperia High School
Hesperia, CA05-2023
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Clear communication
- Positive attitude
- Following instructions
- Cash handling
- Cleaning
- Flexible schedule
- Organizing work station
Certification
- Licensed Food Handler's Card - May 2024 - May 2027
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Team Member
Cinemark Theaters
05.2024 - Current
Bachelor of Science - Biology
California State University, San Bernardino
High School Diploma -
Hesperia High School
Seal of Biliteracy
Seal of Biliteracy, Spanish – Earned senior year, Class of 2023, Hesperia High School
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