Samantha Andrade
Summary
Resourceful, highly organized and dedicated worker who is a well-rounded team player with exemplary multitasking and time management devoted to helping your company achieve its goals with excellent analytical skills and who has a demonstrated commitment to providing great customer service and going the extra mile to assist others. I am aiming to leverage my abilities to successfully fill the Full-Time or Part-Time role at your company. I can be relied upon to help your company achieve its goals while bringing forth a motivated attitude and a variety of skills
Overview
5
5
years of professional experience
Work History
Receptionist and Accountant Assistant
ProHydraulics
03.2024 - Current
- Processed payroll accurately and on-time, ensuring employee satisfaction and adherence to labor laws.
- Documented business expenses and sales.
- Prepared detailed journal entries as needed, supporting accurate record-keeping initiatives.
- Helped prepare month-end, quarterly and year-end closings.
- Supported tax preparation efforts, gathering necessary documents and information for accurate filing.
- Organized, maintained and updated information in computer database
- Create invoices and corresponded with clients through email, telephone and postal mail
- Responded to inquiries from callers seeking information
- Welcome customer with a friendly greeting and answered general questions
Pc Express
Loblaws
04.2020 - 06.2024
- Efficiently processed new orders and completed many daily transactions with remarkable accuracy in a timely manner
- Actively listened to customer's requests, confirming full understanding before addressing concerns and answering questions about store policies while addressing customer concerns
- Helped customers complete online orders and in-store purchases, locate items and join reward programs to promote loyalty, satisfaction and improve sale numbers
- Arranged paper and electronic payment records to maintain a well-organized fill system and recordkeeping compliance
- Modeled store cleanliness by wiping shelves, counters and displays.
- Assisted in training new associates, sharing best practices for customer service excellence and store operations.
- Handled transactions efficiently, accurately processing payments and balancing cash registers at the end of shifts.
Receptionist
401 Auto CampMart
01.2024 - 03.2024
- Greeted incoming visitors and customers professionally and provided friendly, knowledge assistance
- Kept reception and greeting area clean and sanitized to give visitors a positive first impression
- Handled cash transactions and maintain sales and payments records accurately
- Processed licensing for arriving vehicles
- Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers
- Dealt with cash and electronic payments
- Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Receptionist
Remax Real Estate
08.2022 - 02.2024
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Answered incoming phone calls promptly and directed incoming calls, booking & confirming appointments
- Maintained high energy and enthusiasm in a fast-paced environment while resolving problems and improved operation for exceptional service
- Filing & Handling paperwork and cheque's
- Sorted, received, and distributed mail correspondence between departments and personnel.
Education
High School Diploma -
St. Benedict Catholic Secondary School
Cambridge, ON06-2023
Skills
- Strong written and verbal communication
- Database administration
- Billing and payment processing
- Excellent attendance and punctuality
- Telephone etiquette and multi-line telephone systems
- Attention to detail
- Able to actively work in high stress and fast paced environments collectively
- Financial Management
Timeline
Receptionist and Accountant Assistant
ProHydraulics
03.2024 - Current
Receptionist
401 Auto CampMart
01.2024 - 03.2024
Receptionist
Remax Real Estate
08.2022 - 02.2024
Pc Express
Loblaws
04.2020 - 06.2024
High School Diploma -
St. Benedict Catholic Secondary School
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