Samantha Anderson
Ottawa,ON
Summary
Passionate & hard worker
Always looking to try something new
And test my skills I would be a great asset to many work place .
Overview
16
16
years of professional experience
1
1
Certification
Work History
General Help
Compass Group
02.2022 - Current
- Cashier, Serving food, Stocking shelves, Cleaning tables, Picking up orders on the docks, Prep work, Cooking food, Health & safety representative
Sales Associate /Lottery Attendant
Shas Pharmacy
06.2020 - Current
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Printing out tickets / filling out scratch ticket counter.
Food Service Worker
Elizabeth Bruyere Hospital
10.2021 - 02.2022
- Serving food to residents (Breakfast, lunch, dinner), Cleaning, Preparing snacks, Helping in dish-pit room
Assistant Manager
SIRENS CLOTHING STORE
09.2020 - 10.2021
- Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns
- Worked with off-site locations to find desired items for customers
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Assistant Manager
Guess Factory
08.2017 - 04.2019
- Prevented store losses by leveraging awareness, attention to detail and integrity to identify and investigate concerns
- Worked with off-site locations to find desired items for customers
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
- Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
Team Leader/Supervisor
Suzy Shier
07.2016 - 08.2018
- Set and administered annual operating budget, consistently maintaining controls and preventing overages
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively
- Developed incident management strategy, including troubleshooting, root cause analysis and timely resolution
- Inspected incoming supplies to verify conformance with materials specifications and quality standards.
Sales Supervisor / temporary store Manager
Green Earth Stores
10.2014 - 04.2016
- Promoted a culture of customer focus, product knowledge, and production solutions to build a loyal customer base
- Maintained inventory accuracy by accurately counting stock-on-hand and reconciling discrepancies
- Mentored employees and instructed on management of complicated sales, complex issues and difficult customers
- Supported the sales team by monitoring daily operations and providing information and procedural guidance to staff.
Sales Associate
Samko & Miko toys
05.2008 - 11.2014
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Coached team members on security risks and loss prevention to aid in mitigating store theft
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
Sales Associate / shift Leader
Fairweather
05.2008 - 06.2009
- Trained all new sales employees on effective sales, service and operational strategies to maximize team performance
- Collaborated with retailers to strengthen product exposure with optimal locations, shelf positions and signage
- Met with store managers to discuss product needs, accomplish sales goals and facilitate sales growth
- Prepared and processed contracts and order forms for new and existing customers
- Stayed on top of changes in company offerings and policies by staying in frequent contact with service, inventory management and technic.
Education
Highschool diploma -
Sir Guy Carleton
Ottawa, ON06.2009
Skills
- Communication skills
- POS system operation
- Sales techniques
- Cash register operation
- Payment processing
- Customer assistance
- Opening and closing procedures
- Team member motivation
- Stock management
- Staff training and motivation
- Merchandising proficiency
- Relationship development
- Organization
- Security systems
- Planning and coordination
- Invoice generation
- Team building
- First Aid/CPR
- Supervision
- Communications
- Inventory management
- Customer service
- Scheduling
- Management
- Retail
- Administration helper
- Leadership (6 years)
- Sales
- Cashiering
- Retail Sales
- Merchandising
- Cash Handling
- POS
- Upselling
- Serving Experience
- Customer Service
- Shift Management
- Assistant Manager Experience
- Supervising Experience
- Inventory Control
- Retail Management
- Leadership
- Store Management Experience
- Microsoft Word
- Food Safety
- Pricing
- Food Preparation
- English
- Kitchen Experience
- Laundry
- Time Management
- Meal Preparation
- Food Handling
- Food Service
- Cleaning Experience
- Payroll
- Home Care
- Eyelash Extensions
- Nail Care
- Makeup Application
- Sales Support
- Loss Prevention
- Recruiting
- Caregiving
- Dermabrasion
- Body Waxing
- Team Collaboration
- Professional and mature
- Staff Training
- Staff Supervision
Languages
English
Full Professional
Certification
- Home health care, 06/01/09, 06/01/09, Recognize emergencies and demonstrate emergency scenes management., Identify breathing difficulties and demonstrate artificial respiration., Identify choking and demonstrate abdominal thrusts., Demonstrate first aid for severe bleeding., Demonstrate child CPR., Demonstrate adult CPR., Demonstrate infant CPR., Recognize and use appropriate safety clothing and equipment., Identify unsafe personal habits and practices., Identify and demonstrate good personal hygiene
- Cosmetology, 06/01/09, 06/01/09, Understanding of the needs for sanitation and sterilization practice., Identifying and demonstrating the components of good personal hygiene., Define basic scalp care., Demonstrate the procedure for shampoo manipulation., Identifying various types of shampoo manipulations., Demonstrating proper draping, Demonstrating appropriate respect for people property and equipment., Demonstrating a basic manicure and hand massage., Identifying basic salon supplies and equipment.
- Safe Food Handling, 06/01/21, 06/01/26, Serving residents their meals, Checking temperature to make sure their at correct heat
- Lash technician, 12/01/21, Present, Apply extension to lashes, Health & beauty, Hybrid, Volume, Mega, Classic
- Food Handler Certification, 06/01/21, 06/01/26
Additional Information
Volunteered for a jamacian association festival fashion show as make-up artist., Child care classes, Movie set makeup artist
Timeline
General Help
Compass Group
02.2022 - Current
Food Service Worker
Elizabeth Bruyere Hospital
10.2021 - 02.2022
Assistant Manager
SIRENS CLOTHING STORE
09.2020 - 10.2021
Sales Associate /Lottery Attendant
Shas Pharmacy
06.2020 - Current
Assistant Manager
Guess Factory
08.2017 - 04.2019
Team Leader/Supervisor
Suzy Shier
07.2016 - 08.2018
Sales Supervisor / temporary store Manager
Green Earth Stores
10.2014 - 04.2016
Sales Associate
Samko & Miko toys
05.2008 - 11.2014
Sales Associate / shift Leader
Fairweather
05.2008 - 06.2009
Highschool diploma -
Sir Guy Carleton
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