Samantha Allen
Nanaimo,BC
Summary
Dynamic leader with extensive experience in team leadership and customer service. Known for enhancing team collaboration and achieving high performance metrics. Committed to driving sales growth through effective inventory management and visual merchandising strategies, along with maintaining the highest level of personalized service. Educating the team to follow company policies and procedures.
Overview
25
25
years of professional experience
Work History
Store Manager
MAC Mayfair FSS
Victoria, British Columbia
09.2025 - 02.2026
- Identified opportunities to improve customer service experiences and boost team performance.
- Developed shared vision that enhanced team collaboration and provided clear direction.
- Organized and prioritized tasks to achieve service goals effectively.
Retail Manager
MAC
Nanaimo, British Columbia
10.2000 - 05.2025
- Achieved over $1,000,000 in sales during fiscal year 2018.
- Consistently ranked among top sales performers in the Canadian market.
- Transformed small team into one of Canada's top 10 performers by implementing strategic initiatives.
- Demonstrated leadership by achieving high performance metrics across key KPIs.
- Fundraised over $100,000 to support community volunteerism initiatives over 25 years.
Education
Bachelor of Interior Design - Interior Design
Vancouver Island University
Nanaimo, BC06.1994
Diploma in Esthetics - Esthetics
Academy of Excellance
Victoria, BC03.1990
Skills
- Inventory management
- Sales analysis
- Visual merchandising
- Customer relationship management
- Team leadership
- Customer service
- Certified Make-up Artist
Accomplishments
Nominated for Women Of Influence Award in 2025
Timeline
Store Manager
MAC Mayfair FSS
09.2025 - 02.2026
Retail Manager
MAC
10.2000 - 05.2025
Bachelor of Interior Design - Interior Design
Vancouver Island University
Diploma in Esthetics - Esthetics
Academy of Excellance