Samantha Alicia

booking jobs and appointments

taking care of customer concerns and complaints

assign technicians jobs

data entry ( adding invoices to the computer system)

taking care of customers in the storefront

• Thoroughly cleaned interiors of homes and commercial spaces, ensuring dust-free surfaces, sparkling glass, and efficient trash removal
• Diligently managed laundry and dish washing tasks, adhering to proper cleaning instructions and guidelines for fabric and dish care
• Safeguarded client properties by responsibly managing security systems upon entry and exit, demonstrating respect for client privacy and security
• Expertly maintained various flooring types, employing regular vacuuming, sweeping, mopping, and specialized wood floor care techniques
• Prevented cross-contamination in kitchen environments through rigorous cleaning of surfaces, appliances, and utensils, adhering to high sanitation standards
• Ensured immaculate bathrooms by conducting regular wipe downs, trash collection, and restocking essential supplies in a timely manner
• Performed deep cleaning of appliances, including refrigerators, ovens, and washers, to maintain their efficiency and appearance
• Strategically planned and executed quarterly deep-clean services, encompassing tasks such as moving and cleaning under appliances and expertly shampooing carpets

• Conducting thorough cleaning of new construction properties, including dusting, vacuuming, mopping, and sanitizing surfaces to prepare for occupancy
• Performing recurring home cleaning tasks, such as sweeping, mopping, dusting, and vacuuming, to maintain a clean and organized living space for clients
• Executing deep cleaning services, focusing on areas often overlooked in regular cleaning routines, including baseboards, light fixtures, appliances, and vents
• Utilizing appropriate cleaning equipment, tools, and Eco-friendly products to achieve optimal results while minimizing environmental impact
• Collaborating with clients to develop personalized cleaning plans, addressing their specific needs and preferences, and ensuring complete satisfaction
• Assisting with training and mentoring new team members, sharing expertise and knowledge of industry best practices and cleaning techniques

• Greeting customers with a warm and friendly demeanor, promptly taking orders, and accurately inputting them into the Point of Sale (POS) system
• Collaborating with kitchen staff to ensure order accuracy, timely preparation, and delivery, while adhering to the highest food safety standards
• Assisting in resolving customer concerns or complaints professionally and efficiently, ensuring customer satisfaction and repeat business
• Maintaining a clean and orderly work area, including sanitizing counter tops, sweeping and mopping floors, and restocking supplies as needed