Samanpreet Singh
Brampton,ON
Summary
Dynamic and results-oriented professional with Excelled in customer service, establishing long-term relationships, and surpassing productivity targets. An adaptive team player known for a courteous demeanor and exceptional time management skills, consistently delivering positive outcomes and leading by example.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Senior Courier
Fedex
05.2022 - Current
- To operate company vehicles and provide efficient delivery and pickup of packages while performing in a floating capacity for a minimum of 15 routes.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Providing support to the staff in every field where possible.
Supervisor
Regal Security
01.2021 - 05.2022
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Monitored alarm systems and CCTV footage to enable prompt attention and response.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Prepared and submitted reports to keep management informed of security activities and developments.
Education
Post Graduation Certificate - Business Management
Lambton College
Mississauga, Canada08.2021
Bachelor in Commerce - Business And Accounts
Punjabi University
Patiala05.2018
Skills
- Punctual and reliable
- Time management skills
- Excellent sense of direction
- Lifts up to 150 pounds
- Energetic work attitude
- Customer service expert
- Courteous and polite demeanor
- Perfect attendance record
- Defensive driver training
- Sharp problem solver
- Adaptive team player
Certification
- Dangerous goods special handling and transportation certificate
- certification of WHMIS (workplace hazardous material information system)
- G license with clean record
- Use of force certification
- First Aid CPR
Timeline
Senior Courier
Fedex
05.2022 - Current
Supervisor
Regal Security
01.2021 - 05.2022
Post Graduation Certificate - Business Management
Lambton College
Bachelor in Commerce - Business And Accounts
Punjabi University
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