SAMANEH ES HAGHI

Greeted customers and responded to questions with friendly, knowledgeable assistance Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.Controlled inventory through routine stock-taking, avoiding stockouts by identifying shortages and ordering for replenishments.

Developed customer service scorecards to measure customer service performance . Provided exemplary customer service on each field visit to deliver exemplary customer service Evaluated customer service standards, policies and procedures to verify customer service goal achievement.Met customer service objectives by providing superior customer service to Persian speaking customers.

Promote the company's credit and loyalty programs and achieve the target. Being able to handle the cash registers. Identify customers' need and up-sold to higher value products as often as possible. Maintain a regular customer base and actively work and develop lucrative new customer relationships, discover their needs, and made recommendations to generate sales.

Provide product knowledge, features and benefits to help inform customers' purchase decisions.Meet or exceed sales and productivity target goals. Ensure stock availability.Able to handle cash-involved sales.

Knowledgeable Airport Agent with knowledge of boarding and deplaning procedures in accordance with current industry guidelines. Adept at handling baggage, performing equipment checks, and using industry related computer programs when necessary. Specialize in maintaining strict quality standards in a timely manner.