Proven ability to manage diverse teams and enhance departmental operations. Leverages leadership and strategic planning to drive efficiency and elevate team performance. Consistent record of fostering collaboration and meeting organizational goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Department Manager (Facilities & Technology & Inventory Management)
McDonalds
Markham, Canada
09.2022 - Current
Addressed inquiries and provided recommendations to enhance operational effectiveness.
Resolved customer complaints promptly to maintain strong client relationships.
Managed equipment and supplies upkeep to ensure compliance with health and safety standards.
Collaborated with department and shift managers to optimize daily operations and labor deployment.
Led kitchen operations, overseeing food preparation, product rotation, and waste management.
Conducted daily inventory counts and assisted in order placements based on forecasts.
Earned recognition from GM for leadership during peak hours while upholding food safety standards.
Streamlined departmental processes by implementing efficient time-saving strategies.
Swing Manager
Mc Donald's
Markham, Canada
09.2021 - 09.2022
Trained new employees, delivering constructive and appreciative feedback to enhance performance.
Assisted in maintaining cleanliness per company standards, contributing to a welcoming environment.
Contributed to surpassing internal quality check standards through diligent practices.
Provided leadership to crew and managers during shifts to uphold Quality, Service, and cleanliness.
Led shift operations by delegating duties and following up with team members for accountability.
Motivated staff to achieve peak efficiency and maintain high-quality service.
Enhanced overall guest experience by collaborating with front-of-house staff during peak hours, resolving issues proactively.
Accountant (Co-op Internship)
Advance Tax and Accounting Services Inc.
Scarborough, Canada
01.2021 - 04.2021
Created invoices and recorded entries for bills, expenses, deposits, and payments using QuickBooks.
Prepared year-end T4, T4A, T3, T5, and T2200 forms for compliance.
Completed GST/HST, WSIB, and statutory remittances on monthly, quarterly, and annual basis.
Reconciled and maintained balance sheet and payroll accounts for accuracy.
Executed daily cash functions including account tracking and wage allocations.
Managed budgeting processes and facilitated donations as part of financial operations.
Conducted banking reconciliations to ensure proper cash flow management.
Adjusted accounts to reflect accurate financial positions.
Accountant Assistant
Khalsa enterprise
Odisha, India
01.2017 - 09.2019
Maintained accurate records for each client to ensure data integrity.
Verified and posted account transactions, maintaining accounting ledgers.
Processed weekly payroll by managing employee timesheets.
Utilized spreadsheets to track data and generate informative charts.
Education
Diploma - Financial Planning And Wealth Management
Lambton College
Toronto, ON
Master of Business Administration - leadership, business strategy and organizational Behavior, Financial Management and Human resources, Accounting and Operation Management
Punjab Technical University
Punjab, India
Bachelor of Commerce -
Sambalpur University
Odisha, India
Skills
Financial strategy assessment
Problem solving and decision-making
Team collaboration
Workplace safety
Attention to detail
Adaptability and reliability
Internet applications proficiency
Customer service excellence
Inventory management
Effective communication
Training and development
Task delegation
Certification
ONATRIO FOOD HANDLER LICENSE- 2021
Training
Training in Human Resources in Achiever's Pathway Solutions Pvt. Ltd. (Chandigarh India).
Community Service
CIBC Run for Cure Event, Volunteered at CIBC Run for Cure Event related to breast cancer.
Awards
Mc Donald's Award Employee of the month of April 2020.
Awarded best employee of the year 2020.
Languages
English
Timeline
Department Manager (Facilities & Technology & Inventory Management)
McDonalds
09.2022 - Current
Swing Manager
Mc Donald's
09.2021 - 09.2022
Accountant (Co-op Internship)
Advance Tax and Accounting Services Inc.
01.2021 - 04.2021
Accountant Assistant
Khalsa enterprise
01.2017 - 09.2019
Diploma - Financial Planning And Wealth Management
Lambton College
Master of Business Administration - leadership, business strategy and organizational Behavior, Financial Management and Human resources, Accounting and Operation Management