Samandeep Kaur
Brampton,ON
Summary
Diligent and dependable individual possessing excellent communication and adaptability skills. Demonstrates proficiency in interpersonal communication, problem-solving, and critical thinking. Exhibits a robust moral character and a dedicated commitment to community service. Known for high organizational standards, proactive approach, and punctuality, coupled with a collaborative and team-oriented mindset.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Tranportation Associate
Amazon
09.2022 - Current
- Verified contents of inventory loads against Bills of Lading.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
Long/short Haul Driver
RS Carrier
10.2023 - 06.2024
- Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads, and avoiding dangerous driving actions.
- Coordinated efficient routes to avoid delays and optimize schedules.
- Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Followed all relevant traffic laws and safety regulations.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Minimized liability by consistently following road rules when driving.
Learning Trainer
Amazon
09.2020 - 08.2022
- Conducted needs assessments to identify gaps in performance and develop targeted learning solutions.
- Wrote training manuals for employees according to strict company guidelines and protocols.
- Facilitated virtual, in-person and blended learning sessions.
- Trained and mentored new personnel hired to fulfill various roles.
- Developed and implemented successful onboarding program.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and executed performance management programs to increase employee engagement and productivity.
Store Manager
Shell
01.2018 - 08.2020
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Interacted well with customers to build connections and nurture relationships.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Approved regular payroll submissions for employees.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Shift Supervisor
Buger King
02.2017 - 12.2017
- Responded to and resolved customer questions and concerns.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Developed job assignments for team members , planned production schedules and strengthened organization of task flows.
- Built performance-oriented culture with satisfied, hardworking employees by clearly highlighting employee success and developing leaders from within.
- Applied security, safety, and loss prevention strategies during shifts.
- Prepared, calibrated, and monitored production levels to achieve targets.
- Established effective employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
Security Guard
Securitas Security
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Butcher Assistant
Almarwa
01.2015 - 01.2017
- Adhere to safety and cleanliness standards and maintained equipment as per provincial standards .
- Performed meat inspections and checked temperature environment to maximize food safety.
- Operated commercial-grade butchery equipment such as band saws, grinders and slicers.
- Complied with food safety, hygiene and sanitation regulations for safe food preparation.
Sandwich Artist
SUBWAY®Restaurants
01.2015 - 11.2015
- Executed sandwich artistry duties with very low occurrence of errors.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Prepared and presented food in compliance with health and safety guidelines.
- Trained team members to prepare sandwiches and other items according to instructions.
Education
Diploma - Computer Network Electronics Technician
St Clair College
Windsor 04.2017
High School Diploma -
Maharaja Ranjit Singh Police Public School
Punjab, India 04.2014
Skills
- Fluent in English ,Punjabi,Hindi ,Urdu
- Interpersonal Communication
- Multitasking and work under pressure
- Exceptional Problem solver
- Analytical and Critical Thinking
- Time Management
Certification
- First aid & CPR/AED Level C
- AZ License (MELT) Clean driving abstract ; No violations or tickets.
- Licensed (Security Guard)
References
References are available from all employers upon request .
Timeline
Long/short Haul Driver
RS Carrier
10.2023 - 06.2024
Tranportation Associate
Amazon
09.2022 - Current
Learning Trainer
Amazon
09.2020 - 08.2022
Store Manager
Shell
01.2018 - 08.2020
Shift Supervisor
Buger King
02.2017 - 12.2017
Butcher Assistant
Almarwa
01.2015 - 01.2017
Sandwich Artist
SUBWAY®Restaurants
01.2015 - 11.2015
Security Guard
Securitas Security
Diploma - Computer Network Electronics Technician
St Clair College
High School Diploma -
Maharaja Ranjit Singh Police Public School
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