Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Samandeep Kaur

Calgary,AB

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

3
3
years of professional experience

Work History

Gas Station Attendant

Gas Station
05.2023 - 09.2023
  • Maintained clean and orderly work station.
  • Checked customer identification for alcohol, cigarette, and lottery sales.
  • Cleaned up gas and other spills in accordance with spill procedures.
  • Processed fuel and merchandise transactions by operating POS system with accuracy.
  • Built trustful relationships with customers to encourage return visits.
  • Pumped gas for guests and took payments.

Amazon Warehouse

Amazon
10.2020 - 05.2023
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Checked packages and merchandise for damage and notified vendors.
  • Performed general housekeeping and cleaning tasks.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Consistently lifted materials weighing as much as 40 pounds.
  • Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.

Call Center Representative

Liberal Party
06.2022 - 10.2022
  • Responded to customer calls and emails to answer questions about products and services.
  • Adhered to company policies and scripts to consistently achieve call-time and quality standards.
  • Achieved high satisfaction rating through proactive one-call resolutions of customer issues.
  • Learned and maintained in-depth understanding of product and service information to offer knowledgeable and educated responses to diverse customer questions.
  • Approved and terminated customer contracts upon request.

Food Counter Attendant

Freshii Restaurant
04.2022 - 10.2022
  • Processed customer orders and accurately entered into order system.
  • Managed multiple tasks in high-volume environment.
  • Relayed information about menu selections and featured products.
  • Processed sales transactions using POS system.

Education

Associate of Arts - Arts

St. Lawrence College
Kingston, ON
01.2023

Skills

  • Organized and detailed oriented
  • Inventory Management
  • Good communication skills
  • Good speaker for meetings
  • Ability to work well in a Team and individually
  • Payment Processing
  • Staff Assignments
  • Station Preparation
  • Customer Needs Assessments
  • Sales Contracts
  • Cash Handling

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Full Professional

Timeline

Gas Station Attendant

Gas Station
05.2023 - 09.2023

Call Center Representative

Liberal Party
06.2022 - 10.2022

Food Counter Attendant

Freshii Restaurant
04.2022 - 10.2022

Amazon Warehouse

Amazon
10.2020 - 05.2023

Associate of Arts - Arts

St. Lawrence College

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Samandeep Kaur