Summary
Overview
Work History
Education
Skills
Timeline
Generic

SAMANA KHATIWADA

East York,ON

Summary

Dependable worker equipped for fast-paced work and changing daily needs. Serves customers effectively with attention to detail and hardworking approach. Seeks out opportunities to go beyond basics, improve processes and increase customer satisfaction. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

2
2
years of professional experience

Work History

Sales Associates

Rogers Centre, BLUE JAYS
03.2023 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.

Crew Member

Osmows Restaurant
02.2024 - 09.2024
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.

Cashier/server

Urban Thai Restaurant
09.2022 - 09.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Education

High School Diploma - IT student

seneca collage
toronto, ontario
06.2024

Skills

  • ORGANIZATION
  • MOTIVATION
  • PRIORITIZATION
  • TEAMWORK
  • MULTITASKING
  • WORKFLOW OPTIMIZATION
  • PROBLEM SOLVING
  • CREATIVITY
  • TIME MANAGEMENT
  • CUSTOMER SERVICE

Timeline

Crew Member

Osmows Restaurant
02.2024 - 09.2024

Sales Associates

Rogers Centre, BLUE JAYS
03.2023 - Current

Cashier/server

Urban Thai Restaurant
09.2022 - 09.2023

High School Diploma - IT student

seneca collage

Similar Profiles

CREATE PROFILE
SAMANA KHATIWADA