SAMAH BELAANAYA
OTTAWA,Ontario
Summary
Confident Insurance Advisor possessing strong work ethic and excellent business sense. Bringing 5 years background customizing insurance plans, calculating premiums and interviewing potential clients to obtain data about financial resources. Commended for planning and leading client appointments. Client-centered and dedicated to customizing insurance programs to suit individual customer needs.
Overview
6
6
years of professional experience
Work History
Insurance Claims Management/ Costumer Advisor
AXA SERVICES MAROC
08.2018 - 10.2023
- Reviewed insurance and claims documents to verify required information and secure any missing data for settlements.
- Followed up with customers on unresolved issues.
- Understood requirements for disputes, gathered evidence to support claims and prepared customer cases to handle appeals.
- Monitored compliance with regulations and industry best practices to promote fair and proper treatment for insured customers.
- Responded to inquiries by answering questions, providing information and directing customers to appropriate resources.
- Performed administrative duties by verifying documentation, researching facts and contacting other parties involved to determine fault percentages and minimize potential losses.
- Research compensation solutions, negotiate implementation the amount of compensation.
Training Course in Carrying Out Accounting Work
N.K.H CONSULTING
01.2018 - 02.2018
- Accounting service as an accounting and office automation agent.
- Consultation of accounting operations and real estate transactions.
Education
Master's Degree - Strategic Marketing And Business Management
University Mohamed V Rabat
RABAT, MOROCCO07.2020
Bachelor's Degree - Economy And Business Management
University Mohamed V Rabat
RABAT, MOROCCO07.2018
High School Diploma -
High School Mohamed V Nador
NADOR, MOROCCO06.2014
Skills
- Customer Relations
- Networking
- Friendly, Positive Attitude
- Critical Thinking
- Remote Office Availability
- Team Building
- Flexible and Adaptable
- Organization and Time Management
- Customer Service
- MS Office
Languages
French
Native or Bilingual
English
Professional Working
Spanish
Limited Working
Turkish
Limited Working
Arabic
Native or Bilingual
Additional Information
TCF CANADA
French Institute RABAT, MOROCCO
IELTS GENERAL TRAINING
British Council RABAT, MOROCCO
IELTS ACADEMIC
British Council RABAT, MOROCCO
Timeline
Insurance Claims Management/ Costumer Advisor
AXA SERVICES MAROC
08.2018 - 10.2023
Training Course in Carrying Out Accounting Work
N.K.H CONSULTING
01.2018 - 02.2018
Master's Degree - Strategic Marketing And Business Management
University Mohamed V Rabat
Bachelor's Degree - Economy And Business Management
University Mohamed V Rabat
High School Diploma -
High School Mohamed V Nador
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