Samach Ok
Long Beach,CA
Summary
Hardworking, Organized and Dependable coordinator with years of experiences to supporting the developing production team to accomplish the daily operations. Plans workflow, manages multiple priorities and meets daily production targets while consistently hitting metric goals with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
22
22
years of professional experience
Work History
Facilities Coordinator / Interim Maintenance Planner
CBRE, Inc. (Allergan Pharm Onsite)
12.2018 - 01.2024
- Assumed a broad scope of responsibilities in this role including facility management, inventory management, supply chain acquisitions, customer faced operations, and internal process management.
- Review high volume of work orders with various types and sizes of requests to multiple floors of 16 buildings on a 1/2 acre site.
- Day to day interfacing with clients to build relationships, listen, develop excellent communication customer service skills and follow up with resolution.
- Responsible for assigning work orders to 20 - around the clock (24/7) technicians, subcontractors, and vendors and ensuring that these were completed to scheduled requirements.
- POC (point of contact) between client and technicians from initial requested work orders, detailing task information and execution of completed work.
- Championed the tool and equipment management, making sure that all inventory was organized, maintained, and properly distributed for work required.
- Performed duties to receive, store, and issue required supplies. Frequently maintained inventory accuracy by conducting routine physical counts; reconciling variances; inputting data and performing thorough investigations.
- Regularly checked quantity and quality of goods for conformance to purchase orders and requisitions. Frequently followed up on orders placed to ensure timely delivery to ensure metrics goals are understood and met.
- Documented completed work orders production via Maximo system logs and assist leadership, management with action items updates.
- Act as a liaison for Senior Manager of operations.
Corporate Receptionist/Act as Liaison for Department Support
Allergan Pharmaceuticals Inc.
10.2012 - 12.2018
- Properly greet/interface and handle visitors with maintaining eye contact through the entire interaction.
- Established procedure with regards to both expected and unexpected arrivals, coordinating with in-house security as appropriate.
- Implementing security policies and procedures
- Managed over 400 calls in a friendly and professional manner and direct to appropriate departments within the organization.
- Monitor 150 conference rooms' calendars and follow guidelines
- Maintain company's directory with SAP software and transfer into excel spreadsheets
- Daily run of reports from Cisco Unified Website (telephone reports) export into spreadsheets and redirect emails from company's online KANA Management site.
- Assisted within other departments such as Non-Med Quality Reporting and Marketing Operations to fit the need of business and growth.
Corporate Receptionist
Adecco Staffing c/o Allergan Pharmaceuticals Inc.
03.2010 - 10.2012
- Greet welcome guests and vendors, answered multiple phone lines (provide informative product lines), daily management of appointment conference rooms scheduling, restocking supplies for 10 conference rooms, maintain company's directory working with SAP software and excel spreadsheets, work closely with Customer Service with providing information of marketing materials.
- Resolved customer problems and complaints
- Corresponded with clients through email, telephone, or postal mail
- Kept reception area clean and neat to give visitors positive first impression
- Maintained confidentiality of information regarding clients and company
Sales Coordinator
Rainmaker Staffing c/o Priority Posting & Publishing
09.2009 - 03.2010
- Worked in call center bound environment to coordinate sale time, accounts, and worked with relationships with Trustee professionals, maintain client's contracts and account information under tight deadline, worked closely with clients processing orders and provide information of sales information to company's field agents, Company acts as 'Auctioneer' for foreclosure homes, filing retention and documents of shredding, heavy data entry.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Handled customer inquiries by staying up-to-date on market and industry trends and finding unique solutions to issues.
Corporate Receptionist
Adecco Staffing c/o Allergan Pharmaceuticals Inc.
03.2008 - 04.2009
- Greet welcome guests and vendors, answered multiple phone lines (provide informative product lines), daily management of appointment conference rooms scheduling, restocking supplies for 10 conference rooms, maintain company's directory working with SAP software and excel spreadsheets, work closely with Customer Service with providing information of marketing materials, announce and coordinate with Human Resources of New Employees, Act as '411' to staffs.
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Maintained confidentiality of information regarding clients and company.
Office Manager/HR Clerk
Dentsu Next
05.2007 - 12.2007
- Greeted visitors and guest with refreshments.
- Provided and directed to appropriate staff, maintain supplies, inventory, light accounting, and payroll submission, creating new Human Resources packets, supported VP of Operations in processing of hiring, act as liaison, answered multiple phone lines, maintain supplies, inventory, light accounting, and payroll submission, assisted Executives with assignments.
- Special projects, reserved conference rooms and coordinate catering/events, sorting incoming and outgoing mail, heavy filing, data entry.
Compliance Coordinator (Post Closing)/Loan Processor
Fremont Investment & Loan
08.2003 - 06.2007
- Audit funded loan files per compliance guidelines with maintain logs and worked under tight deadlines, file, organized and research files due to Investor's request and inquiries, request and processed Final HUD-1 into system, review loan submission and input data with working with mortgage brokers, verify employment with attention to details of credit reporting agencies from all three credit agencies.
- Promoted compliance by advising management on needed or prohibited actions to comport with government regulations
- Educated employees by conducting compliance training programs and issuing periodic communications to refresh knowledge of compliant work practices
- Compiled internal information for compliance audit by reviewing company policy documentation, non-compliance reports and investigations into questionable conduct
Community Service Clerical Clerk
Town of Reading
07.2002 - 02.2003
- Provided clerical assistance to staff in the Community Services Department.
- Answered multiple phone lines, input data entry, maintained office filing system and special projects with Health Director such as West Nile Virus Presentation and Flu Shots Administration.
- Distributed incoming and outgoing mail.
Education
Selective Coursework: Business Administration and General Education -
Long Beach City College
02.2012
Skills
- Critical Thinking
- Record preparation
- Office Equipment Maintenance
- Health and safety compliance
- Vendor Relationship Management
- Operational Efficiency
- Team Development
- Supply chain distribution
- Inventory Coordination
- Staff Scheduling
- Quality Inspection
- Cross-Functional Teamwork
- Safety Monitoring
- Metrics management
- Customer Focus Support
- Work Order Management
Volunteer Experience
Clara Barton Elementary School, Participated in and managed educational seminars within the community for elementary students furthering skills and training in basic computers., 05/01/09, 07/01/09
Timeline
Facilities Coordinator / Interim Maintenance Planner
CBRE, Inc. (Allergan Pharm Onsite)
12.2018 - 01.2024
Corporate Receptionist/Act as Liaison for Department Support
Allergan Pharmaceuticals Inc.
10.2012 - 12.2018
Corporate Receptionist
Adecco Staffing c/o Allergan Pharmaceuticals Inc.
03.2010 - 10.2012
Sales Coordinator
Rainmaker Staffing c/o Priority Posting & Publishing
09.2009 - 03.2010
Corporate Receptionist
Adecco Staffing c/o Allergan Pharmaceuticals Inc.
03.2008 - 04.2009
Office Manager/HR Clerk
Dentsu Next
05.2007 - 12.2007
Compliance Coordinator (Post Closing)/Loan Processor
Fremont Investment & Loan
08.2003 - 06.2007
Community Service Clerical Clerk
Town of Reading
07.2002 - 02.2003
Selective Coursework: Business Administration and General Education -
Long Beach City College
Similar Profiles
Lydia SherwoodLydia Sherwood
Office Service Coordinator at CBRE, INC.Office Service Coordinator at CBRE, INC.
Jordyn FryeJordyn Frye
Facilities Assistant / Seasonal Intern at CBRE, Inc.Facilities Assistant / Seasonal Intern at CBRE, Inc.
Autumn HookAutumn Hook
REAL ESTATE MANAGER at CBRE, Inc.REAL ESTATE MANAGER at CBRE, Inc.