SAMA EZZO
Barber
Burnaby,BC
Summary
Organized and self-motivated individual with 6 years barbering experience and 7+ years of retail experience, graduated from barbering school in 2021, Looking to obtain a Full-time opportunity in a dynamic lounge to bring my career to the next level while maintaining high production and quality standards.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work History
Barber
Gold Star Fades
New Westminster, BC
11.2022 - Current
- Consistently received positive performance reviews from guests.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Consulted with clients to assess personal style preferences and unique needs.
- Answered incoming telephone calls and scheduled appointments for clients.
- Counted and documented opening and closing cash amounts daily.
- Completed full and partial shaves with clippers and standard and straight razors.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Barber/Instructor assistant
Fresh Cuts Barbershop
07.2020 - 08.2022
- Opening/Closing the shop, Maintains shop cleanliness and safety standards, Retaining clients through consistent execution of services and authentic relationship building, Offering and selling appropriate retail products, Assisting the instructors with the teachings
Barber Apprentice
The Art Of Shaving
Beirut
08.2018 - 06.2020
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Consistently received positive performance reviews from guests.
- Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
- Counted and documented opening and closing cash amounts daily.
- Resolved guest complaints about service or style.
- Demonstrated knowledge of latest industry trends, tools and techniques to meet diverse customer preferences.
Assistant Store Manager
The Body Shop Alshaya Dareen International
08.2016 - 06.2018
- Assisting customers/solving customer complaints, Cashier when cashier is unavailable, Communicating with Area Manager and Operation Manager, Setting shop schedule, Responsible for store Inventory and supporting with all inventories done in Lebanon, Setting daily targets, weekly and targets per staff, Receiving shipments physically and systematically, following up on staff daily and delegating tasks, Completing requests/forms for store requirements, Maintaining all Audit requirements and files, Training staff on new products and refreshing their knowledge weekly
Manager
ZARA Azadea
Lebanon, Saida
03.2013 - 12.2015
- Customer service/solving customer complaints, Joker cashier when cashier is unavailable, Responsible for inventory and sale preparation, Motivating and coaching other team members/monitoring the floor, Managing weekly schedule/monitoring store KPI's, Working with store coordinator and shop manager to ensure store presentation, Communicating with Brand Manager and HR via E-mail
Education
Barber Academy Certificate -
BCIT
Burnaby, BC 05.2021 - Current
Digital Marketing Program -
BCIT
09.2020 -
Criminology program - undefined
Douglas College
09.2010 - 08.2011
Grade 12 Diploma - undefined
New Westminster Secondary
07.2009 -
Skills
Inventory controlMerchandisingProblem SolvingTrend ExpertMulti-taskingFlexibilityAdaptation
Hairstyles knowledge
Outstanding client retention
Highly motivated self-starter
Hair maintenance expert
Cosmetology industry exposure
Strong leader
Barbering Skills
- Straight Razor Shave
- Facial
- Haircutting (Fades, long hair, short hair)
- Threading
- Professionalism
- Attention to details
Timeline
Barber
Gold Star Fades
11.2022 - Current
Barber Academy Certificate -
BCIT
05.2021 - Current
Digital Marketing Program -
BCIT
09.2020 -
Barber/Instructor assistant
Fresh Cuts Barbershop
07.2020 - 08.2022
Barber Apprentice
The Art Of Shaving
08.2018 - 06.2020
Assistant Store Manager
The Body Shop Alshaya Dareen International
08.2016 - 06.2018
Manager
ZARA Azadea
03.2013 - 12.2015
Criminology program - undefined
Douglas College
09.2010 - 08.2011
Grade 12 Diploma - undefined
New Westminster Secondary
07.2009 -