Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
Consistently excelled in performance, maintaining the highest KPI's, and helping the team preform exceptionally well.
Directed sales support staff in administrative tasks to help sales reps close deals.
Increased overall sales productivity by identifying bottlenecks in the sales process and implementing targeted solutions.
Handled customer relations issues, enabling quick resolution, and client satisfaction.
Marketing and Communications Coordinator
Belhana.ca
09.2020 - 07.2021
Coordinated community outreach programs that resulted in stronger relationships with organizations and greater brand awareness.
Created and managed social media campaigns to increase brand engagement.
Coordinated with design and media teams to develop high-quality creative assets.
Successfully pitched new marketing ideas to executive leadership for implementation in future campaigns.
Organized logistics for marketing and proposal strategy meetings.
Tracked and reported on marketing campaign responses.
Planned and executed internal and external marketing events.
Cosmetician
Shoppers Drug Mart
09.2019 - 06.2020
Provided pre- and post-service consultations to accurately assess clients' needs.
Served as a brand ambassador for select cosmetic lines, effectively promoting new product releases to clients and generating excitement around the brand.
Evaluated client needs and recommended treatments and strategy to achieve desired results.
Applied makeup to make customers look and feel beautiful.
Monitored all popular trends to stay on top of fashion and better serve customers.
Cooperative Education Student
ReEnvision Marketing
09.2018 - 01.2019
Prepared weekly updates and reports to track the growth and success rates of marketing campaigns, along with staying alert and updated with the latest marketing concepts and techniques.
Review, analyze, and implement changes to the website, so they are ready to be optimized within the search engine.
Completed daily tasks such as; keyword research, competitor analysis, writing/updating reports, and more.
Assisted the Creative Director with various marketing projects and assisted with daily administrative duties.
Performed market analysis and researched direct and indirect competitors.
Stages cliniques dans les milieux de soins at Centre de soins de longue duréeStages cliniques dans les milieux de soins at Centre de soins de longue durée