Sama Abdulnabi RPh, PharmD, HBSc.
Brampton,ON
Summary
Associate/Owner at Shoppers Drug Mart.
Pharmacy manager at Shoppers Drug Mart for over a year, and growing within the company for 4+ years. Passionate about building positive team dynamics to contribute to the company's success and confident in the ability to continue to do in an Associate role if given the opportunity. Overall, a give-it-your-all type of leader that is adaptable and optimistic about the ever evolving future of community pharmacy practice to ensure top-notch patient care.
Overview
10
10
years of professional experience
Work History
Pharmacy Owner
Shoppers Drug Mart #1351
Toronto, Ontario
02.2024 - Current
- Oversaw financial operations, optimizing budget allocation and cost management for the pharmacy store.
- Developed and implemented staff work schedules, effectively assigning team members to duties and task lists.
- Coordinated and directed business activities related to production, pricing, and sales strategies.
- Addressed and resolved customer complaints, ensuring high product quality and service standards.
- Implemented succession planning, focusing on employee development and morale enhancement.
- Maintained operational excellence through resource management and providing clear direction.
- Fostered a strong team dynamic, promoting shared responsibility and collaboration.
- Enhanced employee engagement, building a strong sense of community within the store.
Pharmacy Manager
Shoppers Drug Mart
Toronto, ON
08.2022 - Current
- Conducted reviews of employees' performance against established pharmacy objectives goals.
- Completed staffing schedules on a routine basis with the responsibility of overseeing relief needs through Relief Buddy/Shift Post applications when needed
- Sourced and screened potential candidates for open positions.
- Maintained high standards for customer service at all times by responding promptly to inquiries and complaints from customers.
- Optimized and continuing to grow compliance packaging opportunities and processes.
- Monitored regulatory changes affecting the practice of pharmacy and updated staff accordingly.
- Mitigated regulatory risks by coordinating audits to comply with protocols.
- Efficient dispensary of specialty medications and respective training as a Center of Excellence Site in coordination with Shoppers Drug Mart Specialty Health Network team.
Pharmacist
Shopper Drug Mart
Toronto, ON
07.2022 - Current
- Increased focus on pharmacy's encompassing health services by administering immunizations and delivering medication reviews.
- Built rapport with regular patients to create an inviting space for continuity of care.
- Provided medication counseling to patients on the proper use and potential side effects of their medications.
- Collaborated with medical staff concerning drug selection, dosing regimens, adverse reactions and interactions and therapeutic effectiveness.
- Oversaw drug preparation and distribution activities to provide safe, efficient care for patients.
- Checked medications for content, accuracy and completeness of drug packaging and labeling.
Preceptor
University of Toronto, Toronto District School Board, University of Guelph
Toronto, ON
10.2022 - Current
- Monitored progress of students in meeting goals set forth by their respective program curriculum.
- Developed educational plans tailored to individual learning needs of each student.
- Recognized growth potential and opportunities for hire.
Pharmacy Student
Shoppers Drug Mart
Mississauga/Toronto, ON
10.2019 - 06.2022
Immunizer
Region of Peel
Mississauga, ON
05.2021 - 07.2021
Pharmacy Assistant
Guardian Pharmacy
Georgetown, ON
05.2018 - 02.2020
Teller/Customer Service Representative
BMO Bank of Montreal
Brampton, ON
08.2014 - 02.2017
Education
Honours Bachelor of Science - Biological Chemistry Specialist
University of Toronto
Mississauga, ON06.2018
Doctor of Pharmacy -
University of Toronto
Toronto, ON06.2022
Skills
- Leadership and Team Building
- Interpersonal skills and Relationship-oriented
- Medication Dispensing and Patient Care
Certifications
- Shoppers Drug Mart LEAD Foundations for Associate Owners
- CAMH Opioid Use Disorder Treatment
- Canadian Red Cross Standard First Aid CPR/AED-Level C
- Pharmachieve Immunizations and Injections Certificate
Timeline
Pharmacy Owner
Shoppers Drug Mart #1351
02.2024 - Current
Preceptor
University of Toronto, Toronto District School Board, University of Guelph
10.2022 - Current
Pharmacy Manager
Shoppers Drug Mart
08.2022 - Current
Pharmacist
Shopper Drug Mart
07.2022 - Current
Immunizer
Region of Peel
05.2021 - 07.2021
Pharmacy Student
Shoppers Drug Mart
10.2019 - 06.2022
Pharmacy Assistant
Guardian Pharmacy
05.2018 - 02.2020
Teller/Customer Service Representative
BMO Bank of Montreal
08.2014 - 02.2017
Honours Bachelor of Science - Biological Chemistry Specialist
University of Toronto
Doctor of Pharmacy -
University of Toronto
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