Sam Walker
Kitchener,ON
Summary
Team-oriented and results-driven professional with a proven track record of success in both educational and professional endeavors. Leveraging strong communication skills and efficient time management, I consistently enhanced guest satisfaction and drove strong sales at Boston Pizza.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Server
Boston Pizza
Parry Sound, Ontario
04.2023 - 09.2024
- Provided excellent customer service and ensured guest satisfaction during dining experience.
- Took and processed food and drink orders accurately and efficiently.
- Assisted in training new servers on menu items and service procedures.
- Addressed customer inquiries and resolved issues promptly to enhance experience.
Golf Camp Instructor
Parry Sound Golf and Country Club
Parry Sound, Ontario
07.2020 - 10.2020
- Instructed golf techniques to campers of various skill levels.
- Mentored junior instructors in teaching methods and camper interaction skills.
- Engaged children in interactive golfing activities and games to develop their skills and love for golf.
- Assisted with setting up for meals and snacks for campers.
- Monitored camper behavior to ensure safety at all times.
Customer Service and Club Attendant
Parry Sound Golf and Country Club
Parry Sound, Ontario
04.2019 - 10.2020
- Maintained cleanliness and organization of club facilities and grounds.
- Assisted members with equipment rentals and golf cart operations.
- Provided exceptional customer service to enhance member experience.
- Monitored clubhouse activities and ensured safety protocols were followed.
- Resolved customer complaints in a professional manner.
Education
Bachelor of Arts - Honours English
Wilfrid Laurier University
Waterloo, ON06-2025
Skills
- Creative writing
- Communication
- Customer service
- Problem resolution
- Time management
- Sales techniques
Certification
- SmartServe Certification
Timeline
Server
Boston Pizza
04.2023 - 09.2024
Golf Camp Instructor
Parry Sound Golf and Country Club
07.2020 - 10.2020
Customer Service and Club Attendant
Parry Sound Golf and Country Club
04.2019 - 10.2020
Bachelor of Arts - Honours English
Wilfrid Laurier University
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