Sam Sheng
Whitby,ON
Summary
Dynamic professional with a proven track record in real estate sales at HomeLife Landmark Realty, where I exceeded customer expectations through expert negotiation and client management. Skilled in conducting thorough home inspections and implementing energy-saving solutions, demonstrating strong organizational skills and a client-oriented approach. Achieved significant improvements in customer satisfaction and efficiency as a Technical Support Specialist.
Overview
13
13
years of professional experience
6
6
years of post-secondary education
Work History
Real Estate Agent
HomeLife Landmark Realty
09.2024 - Current
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Negotiated, facilitated, and managed real estate transactions.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Communicated with clients to understand property needs and preferences.
Home Inspector
Self Employed
08.2024 - Current
- Maintained high ethical standards by providing unbiased assessments of homes'' conditions.
- Collaborated with real estate agents to facilitate timely inspections and clear communication of findings.
- Identified potential safety hazards for homeowners through diligent inspection of electrical systems, plumbing, and structural components.
- Educated clients on proper home maintenance practices, reducing future repair costs.
- Assisted homeowners in prioritizing repairs by providing clear recommendations based on severity and urgency.
- Enhanced client satisfaction by conducting thorough and accurate home inspections.
Energy Consultant
Canada Energy Audit Ltd.
06.2022 - Current
- Reduced overall energy consumption through the implementation of tailored energy-saving solutions.
- Assisted clients in navigating the complex process of applying for and securing government incentives, tax credits, and rebates to offset the cost of energy efficiency improvements.
- Leveraged sales CRM software platform to track and notate sales interactions and follow up activities.
- Negotiated favorable contracts with utility providers, securing cost savings for clients.
- Reviewed project submittals for compliance with energy modeling requirements and practices pursued.
- Presented and explained energy efficiency programs to social, commercial, and industrial audiences.
- Conducted thorough market evaluations and analyzed energy usage patterns to determine potential savings.
- Consulted with customers related to end-use natural gas applications and conducted technical and economic analysis.
- Worked with clients to achieve high-performance design and sustainable project goals.
Technical Support Specialist
Candroid Robotic Inc
01.2020 - 12.2021
- Improved customer satisfaction by efficiently resolving technical issues and providing timely support.
- Troubleshot networking issues including connectivity problems, slow speeds, or complete outages effectively restoring service functionality promptly.
- Trained new hires on technical support procedures, contributing to overall team success and performance improvement.
- Documented support interactions for future reference.
Facility Management Specialist
BMW( China)
10.2011 - 08.2014
- Supervise and co-ordinate the implementation of repairs, PM, facility extension and renovation carried out in the facilities of BMW
- Ensure quality facility, EHS and security conditions through working with suppliers and partners of BMW
Education
MBA - Operation And Finance
Minzu University of China
Beijing07-2012
Bachelor of Science - Information Management
Harbin University of Science And Technology
Harbin 09.2002 - 08.2006
Diploma of Mechanical Engineering
Conestoga College
Kitchener 08.2014 - 08.2016
Skills
- Strong organizational skills
- Excellent teamwork
- Highly professional
- Negotiation
- Contract negotiation
- Works well independently
- Client-oriented
- Client management
- Property valuation
Languages
English
Full Professional
Chinese (Mandarin)
Native or Bilingual
Certification
Certified Energy Advisor of Natural Resource Canada
Registered Real Estate Salesperson
Software
Excel, word
Timeline
Real Estate Agent
HomeLife Landmark Realty
09.2024 - Current
Home Inspector
Self Employed
08.2024 - Current
Energy Consultant
Canada Energy Audit Ltd.
06.2022 - Current
Technical Support Specialist
Candroid Robotic Inc
01.2020 - 12.2021
Diploma of Mechanical Engineering
Conestoga College
08.2014 - 08.2016
Facility Management Specialist
BMW( China)
10.2011 - 08.2014
Bachelor of Science - Information Management
Harbin University of Science And Technology
09.2002 - 08.2006
MBA - Operation And Finance
Minzu University of China
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