Sam Picano
Guelph
Summary
Developed skills in customer engagement and sales strategy within fast-paced retail environment. Demonstrates keen ability to understand customer needs and deliver tailored solutions that drive satisfaction and loyalty. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.
Overview
1
1
year of professional experience
Work History
Sales Specialist
Freedom Mobile
04.2024 - 01.2025
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Managed sales pipeline effectively, prioritizing tasks to maximize revenue potential.
Account Manager, Inside Sales
Samurai Media
11.2023 - 04.2024
- Managed a diverse portfolio of accounts, ensuring each client received personalized attention tailored to their unique needs.
- Developed strong relationships with key clients, resulting in increased account retention and growth.
- Expanded client base through targeted prospecting and effective lead generation efforts.
- Oversaw contract negotiations, ensuring mutually beneficial terms were agreed upon between the company and clients.
Education
High School Diploma -
Saint James Catholic High School
Guelph, ON06-2021
Skills
- Client relations
- Customer service and care
- Upselling and cross selling
- Sales training
- Cold calling
Languages
English
Native or Bilingual
Timeline
Sales Specialist
Freedom Mobile
04.2024 - 01.2025
Account Manager, Inside Sales
Samurai Media
11.2023 - 04.2024
High School Diploma -
Saint James Catholic High School
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